Instructional Design Coordinator for Online Learning

Christopher Newport University; Newport News (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Christopher Newport University in Newport News, VA seeks an Instructional Design Coordinator for Online Learning to oversee design, development, and management of the online course portfolio. You will collaborate with faculty authors to ensure excellent course development, delivery, and assessments that support student success.

The role focuses on instructional quality across online offerings, with a faculty development program to elevate teaching capabilities, align with online pedagogy, and

Qualifications

• Advanced knowledge and skills in online learning design, digital instructional technologies, and quality assurance methodologies.
• Strong implementation and project management skills.
• Must enjoy working independently and with teams in a fast-paced environment within a traditional higher education institution.
• Demonstrated self-starter with strong communication, analytical, and relationship management skills.
• The ability to make sound decisions.
• Demonstrated ability to work independently as well as collaboratively with faculty, external service providers, and other CNU offices.

Responsibilities

• Coordinate development of an online portfolio of courses for graduate programs, summer school, and continuing education.
• Provide guidance to faculty on online learning frameworks and quality assurance.
• Monitor and report on instructional quality and student learning outcomes.
• Develop and manage faculty development programs for online teaching and program development.
• Ensure data collection and reporting support accreditation and strategic decision-making.

Skills

Online learning design

Project management

Independent work

Communication

Job description

Working Title:

Instructional Design Coordinator for Online Learning

Position Number:

FA038

FLSA:

Exempt

Appointment Type:

Full Time

Sensitive Position:

No

Sensitive Position Statement:

A sensitive position requires a fingerprint-based criminal history Check. This is NOT a sensitive position.

Campus Security Authority:

No

Campus Security Authority Statement:

This position is NOT designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities.” A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.

Designated Personnel:

No

Designated Personnel Statement:

“designated position” means this position could potentially be required to work (depending on the event) during an emergency closing. This is NOT a “designated position.”

Statement of Economic Interest:

Yes

Statement of Economic Interest Statement:

This position does NOT require a Statement of Personal Economic Interest.

Restricted Position:

No

Restricted Position Statement:

A restricted position would be subject to availability of funding. This is NOT a restricted position.

Chief Objective of Position:

The Instructional Design Coordinator for Online Learning will play an integral role in overseeing all aspects of designing, developing, and managing the build-out of an online course portfolio for the University. The key responsibilities of the Instructional Design Coordinator for Online Learning are centered on collaborating closely with faculty authors to ensure course development, delivery, and assessments enhance learning and support student success. This involves supporting faculty with the development of online lesson content and assessments using knowledge of online pedagogy, interdisciplinary research, and evidence-based best practices.

Housed in the Center for Effective Teaching and reporting to the Vice Provost, the Coordinator will manage instructional quality across Christopher Newport’s online course offerings, including developing and implementing a comprehensive faculty development program for new and experienced instructors to strategically enhance their online teaching capabilities and improve student learning, while overseeing the application of best practices in online pedagogy and andragogy across all online programs.

The Coordinator will support faculty in course development and enhancement of online offerings for graduate programs, continuing education, and summer courses. The Coordinator will work with faculty and the Office of Graduate Studies and Continuing Education to identify new course opportunities and enhance ongoing online courses. The Coordinator also will ensure appropriate resources, support, and infrastructures are in place to deliver high-quality learning design that enhances faculty engagement and a connected student experience.

The Coordinator will provide an extremely high level of organization and enthusiasm, and a commitment to a collaborative approach to idea development and implementation. The Coordinator will remain abreast of learning design best practices and industry innovations as applicable to CNU’s courses and programs. The Coordinator also will bring the ability to provide a data-driven strategic perspective that will allow the University to make informed decisions and best manage teaching and learning initiatives within the online portfolio.

Work Tasks:

40% – Curriculum Development and Faculty Support:

• Coordinates the development of an online portfolio of courses for offer in select graduate programs, summer school, and continuing education.
• Partners with senior academic leadership and faculty to establish priorities for curriculum development and delivery, including in the design, development, and/or editing of content for synchronous and asynchronous online courses.
• Collaborates with faculty and administrative colleagues to develop procedural oversight of online and continuing education programs.
• Collaborates with colleagues involved with recruitment, admissions, and student success to ensure clear communication about new and updated curricula and courses.
• Keeps abreast of new developments and research in online education and shares this information with instructors via the Center for Effective Teaching (CET).
• Acts as the project manager for courses in development to monitor progress to ensure timely delivery.

40% – Instructional Quality:

• Provides general guidance to faculty based on established online learning frameworks.
• Reviews faculty-created course content and assessments and provides research-based recommendations to enhance student learning.
• Working through the Center for Effective Teaching (CET), oversees the development and implementation of a comprehensive faculty development program for new and experienced instructors related to online teaching, learning design, and program development.
• Monitors faculty satisfaction with online program features: curriculum, learning design, and other aspects of course management.

10% – Data Management and Accreditation:

• Works with operational offices and institutional research to ensure online programs are compliant with course development requirements.
• Collects necessary data to support accreditation activities.
• Creates instructional quality and course management data reports for senior leadership and interprets data for strategic decision-making.

10% – Performance Management, Development, and Inclusion:

• Provides a professional, client-centered, and respectful atmosphere for all online instructional and instructor needs.
• Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees.
• Demonstrates a positive and professional attitude and treats everyone with dignity and respect.
• Fully supports the “Student’s First” value at CNU and routinely goes the extra mile in providing service.
• Provides the highest level of customer service with a 95% satisfaction rating with constituencies served.
• Follows workplace safety regulations and adheres to applicable standards, processes, and programs established for position.
• Reports unsafe work conditions to supervisor.
• Immediately reports work-related incidents to supervisor and participates in accident investigation requests.
• Other duties as assigned.

Knowledge, Skills, Abilities (KSA's) related to position:

• Advanced knowledge and skills in online learning design, digital instructional technologies, and quality assurance methodologies.
• Strong implementation and project management skills.
• Must enjoy working independently and with teams in a fast-paced environment within a traditional higher education institution.
• Demonstrated self-starter with strong communication, analytical, and relationship management skills.
• The ability to make sound decisions.
• Demonstrated ability to work independently as well as collaboratively with faculty, external service providers, and other CNU offices.

Conditions of Employment:

This position may require additional hours beyond the typical 40-hour work week, to include occasional evening, night, and weekend work,