Institutional Research Analyst

Massachusetts College of Pharmacy and Health Sciences; United States; On-site; USD 65,000 - 82,000; Full time

Job summary

Massachusetts College of Pharmacy and Health Sciences (MCPHS) seeks an Institutional Research Analyst to analyze institutional data and support data-informed decision‑making on campus. Responsibilities include survey design, data analysis, reporting to external agencies, and creating data visualizations and KPIs.

The role supports student success metrics, enrollment trends, academic data, and strategic planning.

Qualifications

• Bachelor's degree in a research-related field (statistics, mathematics, social science, information science).
• Knowledge of quantitative and qualitative research methods, preferably in higher education.
• Excellent oral and written communication skills and ability to interact with individuals at all levels, and ability to work as a team.
• Strong self-initiative and service orientation.
• Experience with large datasets and analytical tools (e.g., SPSS), along with demonstrated interest and applied experience in RStudio and SQL, is desirable.
• Demonstrated experience in survey design, development, administration, and reporting.
• Strong MS Office Skills, in particular with Excel.

Responsibilities

• Internal Data Analysis, Surveying, and Reporting (60%): assist with design and administration of surveys; compile results and interpret data in written analyses.
• University Research Support and Consulting (20%): support survey design, implementation and interpretation; analyze data sets and prepare reports; compile data for program reviews and strategic planning.
• External Data Analysis, Consulting, and Reporting (20%): plan and produce queries, reports, and presentations for IPEDS, accrediting bodies, and state reporting; identify data needs; conduct statistical analyses for planning.
• Additional responsibilities as assigned by supervisor.

Skills

Communication skills

Self-initiative

Data analysis

Education

Bachelor's degree in a research-related field

Master's degree (preferred)

Tools

SPSS

RStudio

SQL

Qualtrics

Tableau

Job description

The Office of Institutional Research and Assessment (OIRA) seeks an Institutional Research Analyst who will be responsible for the analysis of institutional data to support a culture of data-informed decision-making on campus. This work will include designing and administering surveys and analyzing survey data; data analysis and management; reporting institutional data to external agencies; creating data visualizations; creating and analyzing student success metrics, enrollment management trends, academic data, and KPIs. This is a temporary full-time position that will start in mid-October 2026 and end in mid-December 2026.

Internal Data Analysis, Surveying, and Reporting (60%)

• Assist with the design and administration of University surveys; compile results, and interpret the data in written analysis.

University Research Support and Consulting (20%)

• Provide support for survey design, implementation and interpretation as needed by academic programs and other University constituencies.
• Analyze data sets, verify data to ensure data integrity, and prepare reports and analyses in support of other key institutional activities and strategic plan goals.
• Compile data and put in a useable format in support of departmental and program reviews, assessment, strategic planning, grant proposals, and annual reports.

External Data Analysis, Consulting, and Reporting (20%)

• Plan, prepare, and produce a variety of regular and ad-hoc queries, reports, and presentations to meet external reporting requirements, such as IPEDS, accrediting agencies, state reporting, etc.; and internal informational needs.
• Work with colleagues throughout the University to determine information needs and identify data to respond to those needs.
• Conduct statistical analyses to support institutional planning, analysis and process improvement.
• Additional responsibilities as assigned by supervisor.

Required

• Bachelor's degree in a research-related field, such as statistics, mathematics, social science, behavioral science, information science.
• Knowledge of quantitative and qualitative research methodology, preferably in a higher education environment.
• Excellent oral and written communication skills and ability to interact with individuals at all levels, and ability to work as a team.
• Strong self-initiative and service orientation.
• Experience with large datasets and analytical tools (e.g., SPSS), along with demonstrated interest and applied experience in RStudio and SQL, is desirable.
• Demonstrated experience in survey design, development, administration, and reporting.
• Strong MS Office Skills, in particular with Excel.

Preferred

• Master’s degree in a research-related field such as statistics, mathematics, social science, behavioral science, or information science.
• Proficiency with Qualtrics for survey distribution and data reporting.
• Working knowledge of data visualization tools, particularly Tableau Desktop and Tableau Prep.

Physical Requirements

• Work is mostly sedentary, and the majority of time is spent sitting.
• Must be able to talk, listen and speak clearly on telephone and in video meetings.

Applicants must be authorized to work for any employer in the U.S. MCPHS is unable to sponsor, or take over sponsorship of an employment Visa. MCPHS is also not an E-Verify institution.

About Us

Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions.

We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe.

MCPHS has more than 7000 students across campuses in Boston's Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH.

Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation.

We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while supporting the MCPHS strategic plan.

MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment.