Institute Director

Aveda Arts & Sciences Institutes; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive compensation package

401(k)

Paid time off

Insurance benefits

Job summary

A leading education provider in Austin, Texas is seeking an Institute Director to oversee operations and ensure exceptional service delivery. The ideal candidate will have general management experience, a business-related degree, and excellent communication skills. Responsibilities include budgeting, supervising staff, and fostering a respectful work environment. The role requires a focus on customer satisfaction and the ability to thrive in a dynamic setting. Join a team dedicated to quality and excellence in the beauty and education fields.

Qualifications

• 4 years general management experience required.
• Strong communication and organization skills are essential.
• Ability to work in high-energy and creative environments.

Responsibilities

• Supervise day-to-day operations to grow the business profitably.
• Develop budget and manage expenses within fiscal guidelines.
• Direct operational systems and processes to achieve company goals.
• Ensure unparalleled customer service by setting expectations.
• Foster an environment of respect adhering to core values.

Skills

General management experience

Excellent communication skills

Community relations

Outstanding customer service

Entrepreneurial ideals

Ability to work in high-energy environment

Education

BA/BS degree in a business-related field

Job description

Join to apply for the Institute Director role at Aveda Arts & Sciences Institutes.

At the Aveda Institutes Arts and Sciences Institute, we are focused on delivering outstanding service to all our customers. We serve from the heart and put others first, exemplifying hospitality at its finest.

We are seeking a Director with a successful track record in leading a team of individuals with diverse talents—someone who sees the big picture yet ensures all the pieces come together in a manner that provides success for individuals and the business—someone who has an unrelenting focus on quality and customer service.

Specific experience in the beauty or education field is not required. Experience in a high‑energy, fast‑paced environment is highly desirable.

Responsibilities

• Supervise day‑to‑day operations to grow the business profitably
• Develop budget and manage expenses within fiscal guidelines
• Direct operational systems, processes, and policies to achieve the company's mission, goals, and objectives
• Actively manage the employee team and managers, including admissions, education, records, financial, and retail
• Implement revenue growth and improvement strategies in the revenue‑generating departments through active involvement with staff
• Ensure unparalleled customer service through modeling and by setting expectations that meet the unique needs of all customers—internal and external
• Foster an environment of respect with adherence to the organization’s core values of quality, integrity and ownership‑thinking
• Ensure the cleanliness and maintenance of the physical property through inspections and preventative maintenance programs
• Ensure compliance with Federal, State, and local regulations
• Travel domestically on occasion, requiring an overnight stay or consecutive overnight stays

Supervisory Responsibilities

Five to seven direct reports managing 20+ total employees.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk; use hands to handle, or feel; reach with hands and arms; talk or hear; and smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in a variety of environments. These include but are not limited to driving in the employee's vehicle and working in various health and beauty environments.

Qualifications

• 4 years general management experience
• BA/BS degree in a business‑related field
• Strong entrepreneurial ideals to drive customer traffic
• Excellent community relations
• Outstanding communication and organization skills
• Committed to providing outstanding customer service
• Able to work in high‑energy and creative environment
• Computer literate, business writing and communication skills
• Ability to work weekends and evenings

Company Description

Neill is a family business proud to represent the AVEDA brand. Our missions is to create an environment where people can meet their full potential, understanding results and relationships matter most. Our goal is to bring that mission to life every day and continue to be an industry leader. We achieve this though dedicated hard work, commitment from every team member and the outcome of our partner (employee) experience.

Benefits

We offer a comprehensive compensation package including insurance, paid time off, holidays, 401(k) and more.

If you possess the leadership experience and personal qualities as outlined above, then we invite you to apply now.

Equal Opportunity Employer.