Installer II

Service Experts LLC; Elyria (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

Service Experts LLC in Elyria, Ohio is looking for a qualified Installer II to complete residential and light commercial HVAC installations. You will oversee Install Helpers, ensure work meets manufacturer specifications, and perform system start-ups.

The role requires 2+ years in HVAC with EPA and safety certifications, a valid driver's license, and strong diagnostic, ductwork, and customer service skills.

Qualifications

• 2+ years HVAC installation experience and technical training.
• EPA and safety certifications required.
• Valid driver's license with clean driving record.

Responsibilities

• Install HVAC equipment and accessories in customers' homes per specs.
• Design and install ductwork and perform system start-ups.
• Provide excellent customer service and resolve issues.
• Train junior installers and maintain clean, organized job sites.

Skills

HVAC technical training

Mechanical aptitude

Reading wiring diagrams

Electrical troubleshooting

Customer communication

Time management

Valid driver's license

Certifications (EPA etc)

Education

High School Diploma/GED

HVAC certification

Job description

## Installer IIApplylocations: Elyria, Ohiotime type: Full timeposted on: Posted 22 Days Agojob requisition id: R101348Welcome!Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.**Key Responsibilities:*** Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home* Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.* Designs, fabricates, and installs various ducts and duct fittings as required* Performs start-ups on air conditioning and heating systems and other components* Delivers excellent customer service and sustains high levels of customer satisfaction.* Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.* Responsible for delivery and removal of equipment needed to complete the installation work* Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for* Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer* Represents the company professionally, honestly, and ethically in all business matters and concerns* Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image* Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities.* Assists the Field Supervisor or General Manager with site supervision, planning, and estimating* Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction* Trains other installers in technical skills and company procedures, as assigned* Performs similar/other duties as needed or assigned**Desired Skills and Qualifications:*** High school diploma or GED with additional training and 2+ years’ experience in HVAC technical training certification required* Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area* EPA and safety certifications required* Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories* Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories* Proficient in the layout and installation requirements of duct work and duct fittings* Advanced mechanical aptitude and the ability to operate all necessary tools and equipment* Proficient and able to operate all necessary tools and equipment to perform various installation projects* Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment* Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision* Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision* Ability to calculate heat gain and loss on buildings using approved methods* Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns* Effective and efficient time-management and organizational skills* Valid driver’s license with acceptable driving record* Available to work flexible hours and on-call shifts as needed* Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.* Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas* Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt* Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception* Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 poundsMinimum Experience: 2+ years Minimum Education: High School Diploma/GED*Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.**The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.**Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]*