Installer I

Service Experts Heating & AC LLC; Salem (VA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Sign-on bonus up to $2,000

Job summary

Service Experts Heating & Air Conditioning is seeking an HVAC Installer to complete residential and light commercial installations, supervise helpers, and ensure customer satisfaction. You will install heating, cooling, ventilation, and related equipment, perform start-ups, and engage customers to promote services.

You will handle ductwork, ensure safety standards, and maintain equipment and paperwork with professionalism.

Qualifications

• High school diploma or GED required, plus HVAC training and 1+ year experience.
• EPA and safety certifications required.
• Valid licensing/certifications as required by local laws.

Responsibilities

• Install HVAC equipment and accessories in customers' homes as directed.
• Supervise Install Helpers to ensure quality work.
• Communicate with customers to answer questions and resolve problems.
• Promote products and services to customers.
• Perform start-ups and basic diagnostics on systems.
• Design, fabricate, and install ducts and fittings as needed.
• Keep installations vehicles clean and stocked; maintain safety standards.
• Complete paperwork accurately and timely; collect payments when applicable.

Skills

Customer service

Communication

Safety awareness

HVAC installation

Duct design

EPA certification

Education

High School Diploma/GED

HVAC technical training

Job description

Welcome!*** We are currently offering a sign on bonus of up to $2,000 for the right candidate! ***Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.Responsibilities:Works under minimal supervision to install HVAC equipment and accessories in the customer’s homeInstalls heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.Designs, fabricates, and installs various ducts and duct fittings as requiredPerforms start-ups on air conditioning and heating systems and other componentsDelivers excellent customer service and sustains high levels of customer satisfactionPromotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.Responsible for delivery and removal of equipment needed to complete the installation workEnsures company property, vehicles, and tools are being properly used, maintained, and accounted forCompletes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customerRepresents the company professionally, honestly, and ethically in all business matters and concernsResponsible for keeping installation vehicles clean and neat both inside and outside in keeping with the company’s professional imageFollows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as neededPerforms similar/other duties as needed or assignedHealth & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devices or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposure that could cause accidentsDoes not perform acts that may endanger the safety or well-being of othersDoes not engage in any pranks, contests, or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications:High school diploma or GED with additional training and 1+ years’ experience in HVAC with technical training certification requiredMust possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work areaEPA and safety certifications requiredKnowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessoriesProficient at installing heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervisionKnowledge of the layout and installation requirements of duct work and duct fittingsMinimum Experience: 0 - 2 years Minimum Education: High School Diploma/GEDService Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]