Installed Services Manager — Lead Projects & Install Teams

Kight Home Center; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Disability

Life insurance & AD&D

401(k)

Paid vacations & holidays

Growth opportunities

Military encouraged to apply

Job summary

Carter Lumber is seeking an Installed Sales Manager to oversee installation services across employees and subcontractors, ensuring on-time completion and high-quality workmanship. You will manage installation schedules, coordinate with the sales team, and uphold safety standards and customer service excellence.

Knowledge of building materials, local codes, and installation techniques is essential, as is strong problem-solving, organizational, and communication skills.

Qualifications

• 2+ years of installed sales or related building materials/installation experience.
• Strong knowledge of installation methods and process improvements.
• Ability to analyze and provide recommendations to solve problems.
• Excellent organizational, communication and customer service skills.

Responsibilities

• Identify and recruit qualified field personnel and subcontractors.
• Ensure paperwork requirements are met and installers follow code of conduct.
• Coordinate with Installed Service Manager to build a strong installed sales team.
• Schedule and coordinate installed services.
• Work with sales force to identify installed sales opportunities and present to customers.
• Research market opportunities and trends to grow installed sales.
• Ensure jobs are completed timely and per contract.
• Promote safety and ensure OSHA regulations are followed.
• Direct and train Installers to meet regulatory guidelines.

Skills

Installed sales experience

Problem solving

Organizational skills

Communication skills

Customer service

Analytical thinking

Job description

Carter Lumber is seeking an Installed Sales Manager to oversee installation services across employees and subcontractors, ensuring on-time completion and high-quality workmanship. You will manage installation schedules, coordinate with the sales team, and uphold safety standards and customer service excellence.

Knowledge of building materials, local codes, and installation techniques is essential, as is strong problem-solving, organizational, and communication skills.