Installation Training Specialist

KONE; Chicago (IL); On-site; USD 136,000 - 178,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

401K Employer Match

Well-being Program

Medical, Prescription, Dental and Vis…

Job summary

KONE is seeking an Operations Training Specialist to deliver comprehensive installation methods training and process improvement across branches and regions. The role focuses on safety, quality, and documentation alignment for elevator and escalator installations and modernizations.

Ideal candidates will have 5+ years in field installation, strong project management experience, and the ability to drive training programs that enhance efficiency and consistency across multiple sites in the United

Qualifications

• 5+ years experience installing new equipment and modernizing elevators and escalators.
• Strong background at field installation level with progressive installation management, project management and training skills.

Responsibilities

• Provide installation methods and process training to installation employees, including safety and quality training.
• Audit documented processes to validate method alignment and provide feedback on changes needed.
• Evaluate installations and provide guidance to improve efficiency.
• Support tendering, installation planning and execution.

Skills

Training delivery

Auditing

Installation management

Project management

Leadership

Tools

Safety training

Quality training

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

We are looking for our Operations Training Specialist who will be responsible for provision and effective delivery of all methods of installation for branch offices, as well as aide regional leaders in the implementation of installations programs, processes and initiatives.

Location: This role is fully remote and primarily posted in Chicago, with additional locations including Dallas and Kansas City. Candidate sourcing will focus on the Midwest and East Regions of the United States.

Essential Functions

• Provides installation methods and process training to installation employees, including safety and quality training.
• Audits points within the documented processes to validate method and process alignment at the front-line level and provide feedback regarding changes needed to installation documentation, methods, training, design, manufacturing and delivery.
• Evaluates installations and provides recommendations and guidance to improve overall installation efficiency.
• Supports tendering/order development, installation planning & execution.

As our Operations Training Specialist, you will bring 5+ five years overall progressive experience installing new equipment and modernization of elevators and escalators. You will also bring a strong background at the field installation level with progressive and demonstrated installation management, project management, and training skills.

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation. We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work.

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

This role has been categorized as a remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. Employees may live in any location within the area of the role’s scope of responsibility.

The national hiring range for this role is $126,600 –$166,215. We will also consider candidates in the following areas. Below are the different ranges applicable to those locations: Chicago IL and Dallas TX area hiring range: $135,500 – $177,870. Kansas City MO area hiring range: $126,600 – $166,215. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive (60/40) based on achievement of company goals and individual goals.

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Read more on www.kone.com/careers

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.