Installation Technician, Residential

TAK Broadband, LLC.; Fresno (CA); On-site; USD 48,425,395 - 71,635,200; Full time

Benefits offered by this job

Full-time

Bi-Weekly pay

Paid training

Benefits package (Medical, Dental & V​

Paid Time Off

401(k) with company match

Life insurance

Independent work & teamwork

Career development

Job summary

TAK Broadband, LLC. is looking for a residential Installation Technician to complete fiber product installations and troubleshoot service issues at customer sites in Fresno, CA.

The role emphasizes hands-on field work, safe ladder usage, and clear customer communication. Ideal candidates have at least 1 year of cable/fiber installation experience, strong problem-solving skills, and the ability to operate testing equipment and measuring tools.

Qualifications

• At least 1 year of experience in cable/fiber installation.
• Excellent customer service, time management, problem-solving and troubleshooting skills.
• Ability to learn and operate testing equipment and software/programs.
• Ability to utilize hand tools, identify wire size/color and accurately utilize measuring devices.
• Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
• Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
• A body weight of no more than 275 pounds to perform ladder work safely.
• Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving.
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Responsibilities

• Complete installation of products and services
• Resolve and troubleshoot issues
• Connect face-to-face with customers; consult, assist and educate
• Prioritize, organize and efficiently complete tasks to meet deadlines
• Work independently
• Work in a variety of environments; indoors, outdoors, tight spaces, elevated
• Navigate a variety of terrains managing tools and equipment
• Strive to provide the best customer experience every day

Skills

Customer service

Time management

Problem-solving

Troubleshooting

Cable/fiber installation

Tools

Testing equipment

Measuring devices

Hand tools

Ladder safety

Job description

Description

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking a residentialInstallation Technician to join our team in Fresno, CA. In this role you will complete installation of products and services, resolve and troubleshoot issues while connecting face-to-face with customers.

Why TAK?

• Full Time
• Paid Bi-Weekly
• Paid Training
• Compensation: $16.90/hour min base pay with unlimited earning potential on production-based comp plan
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Complete installation of products and services
• Resolve and troubleshoot issues
• Connect face-to-face with customers; consult, assist and educate
• Prioritize, organize and efficiently complete tasks to meet deadlines
• Work independently
• Work in a variety of environments; indoors, outdoors, tight spaces, elevated
• Navigate a variety of terrains managing tools and equipment
• Strive to provide the best customer experience every day

Requirements

• At least 1 year of experience in cable/fiber installation
• Excellent customer service, time management, problem-solving and troubleshooting skills
• Ability to learn and operate testing equipment and software/programs
• Ability to utilize hand tools, identify wire size/color and accurately utilize measuring devices
• Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
• Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
• Ability to safely navigate various terrains, managing equipment and tools
• A body weight of no more than 275 pounds to perform ladder work safely. Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role
• Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting [e-mail]