Installation Technician III

AVI-SPL, Inc.; Durham (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays & PTO

Culture & development

Job summary

AVI-SPL is seeking an Installation Technician 3 to lead on-site installation tasks for large AV projects, including cable pulls, terminations, rack fabrication, and wiring layouts. The Installation Technician 3 will lead and direct installation crews on bigger projects by coordinating with the Project Manager to meet time, scope, budget, quality, safety and customer satisfaction goals.

Travel to various job sites is required.

Qualifications

• Excellent written and verbal communication skills.
• Strong client-facing skills and ability to lead on-site teams.
• Advanced understanding of AV systems and control equipment.
• Ability to read electronic schematics and blueprints.
• Valid driver’s license and clean driving record.

Responsibilities

• Perform installation tasks including cable pulls and terminations.
• Lead installation crews on large projects and coordinate with the Project Manager.
• Read schematics and architectural blueprints.
• Install, test, and troubleshoot AV systems.
• Travel to various job sites.
• Mentor Level 1 and 2 Technicians on site.
• Ensure safety, quality, and customer satisfaction.

Skills

Communication

On-site leadership

AV systems knowledge

Soldering & Wiring

Education

High School Diploma

Tools

AVIXA CTS General Certification

Hand & power tools

Test equipment

Job description

The Installation Technician 3 will perform installation tasks for AVI‑SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring layout for equipment and metal fabrication. The Installation Technician 3 will be expected to lead and direct installation crews on larger, more complex projects by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

WHO WE ARE

AVI‑SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. Our success starts with our people; and a workplace that champions culture and belonging ensures we grow and thrive together.

WHAT YOU’LL DO

The Installation Technician 3 will perform installation tasks for AVI‑SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring layout for equipment and metal fabrication. The Installation Technician 3 will be expected to lead and direct installation crews on larger, more complex projects by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

Day‑To‑Day Responsibilities:

• Perform installation tasks as noted in job summary based on project scope and directives
• Demonstrate job site leadership, mentor Level 1 and Level 2 Technicians on site and verify all quality of work
• Read and interpret electronic schematics and architectural blueprints
• Use hand and power tools to solder and crimp connectors along with various other AV system related tasks
• Test point to point cabling, functionality of systems, code for control and DSP systems – field load as necessary
• Support an Engineer or Programmer with minor programming changes
• Track, manage and secure all associated equipment and tools on jobsite
• Work with office staff to initiate return material authorizations as needed
• Support the Project Manager with site supervision of install team, communication of daily job site status, and completion of required job documentation as needed
• Act as customer liaison on site per project scope and directives – direct on‑site change requests to Project Manager for confirmation and final direction
• Communicate and coordinate with other trades on site
• Perform client training as needed
• Travel to various job sites required
• Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

Items to Consider:

• AVI‑SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
• This position will generally work on customer sites and may deal with a construction site type of work environment.

WHAT WE’RE LOOKING FOR

Must‑Haves:

• Excellent written and verbal communication skills, including the ability to present technical information to both technical and non‑technical audiences. Strong client‑facing skills, including the ability to build and maintain strong client relationships.
• High level of professionalism, strong work ethic, and a commitment to delivering high‑quality work.
• Advanced understanding of audio‑visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems.
• Advanced proficiency in installing, terminating, and troubleshooting low‑voltage cabling (e.g., HDMI, CAT5e/6, fiber optic), and experience with conduit runs, cable trays, and other wiring methods.
• Advanced ability to diagnose and resolve technical issues with audiovisual equipment and systems.
• Advanced understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP‑based systems, streaming, cloud‑based services).
• Advanced ability to diagnose and resolve technical issues with audiovisual equipment and systems.
• Ability to use hand and power tools in a safe and efficient manner.
• Ability to work and think independently to meet deadlines.
• Ability to lead and mentor junior technicians and manage site teams on large complex projects.
• Advanced knowledge and use of specific test equipment for required applications.
• Advanced knowledge and application of industry installation safety codes and standards.
• Routinely advises Project Manager on installation related concepts affecting project planning, scheduling, and budgeting.
• Routinely advises Project Engineer in developing solutions to complex technical issues.
• Routinely assists Programmer in loading and testing code on site.
• Valid and current AVIXA CTS General Certification required.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL Driving Privileges standards.
• Minimum of 4 - 6 years in audiovisual, electronics or related industry installation experience required.
• Minimum of a High School Diploma or equivalent required.

Employees operating company or personal vehicles for business purposes must be legally authorized to drive, maintain a valid driver’s license and provide proof of coverage, meeting all minimum required insurance coverage as a condition of employment.

Employees driving fleet vehicles must meet eligibility requirements; comply with all guidelines, including telematics monitoring, vehicle maintenance schedules, proper use of assigned fuel and toll devices.

Nice‑To‑Haves:

• Formal education in Audio Visual, Electronics or related field preferred
• CDL preferred
• External Training:
  • Industry specific and manufacturer training / certifications to meet AVI‑SPL skill/ability requirements
  • OSHA 30‑Hour Construction Course
• Confirmed Project Site Lead Role experience
• Ability to obtain formal approved clearances (Government or system specific) may be required

PHYSICAL REQUIREMENTS

Frequent standing, walking, and physical activity.

Regular bending, kneeling, and reaching.

Climbing, overhead work, and working at heights.

Use of tools and equipment as required.

Frequently lift and/or move up to 50 pounds.

Heavier lifting may require assistance or mechanical support.

Warehouse, field, or construction environments.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays and PTO
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US

AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI‑SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.