Installation Technician I Paid Weekly I Paid Training

Safe Haven Security Services, LLC.; Helotes (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Weekly pay

Paid Time Off (PTO)

Medical, Dental, Vision, 401k, and Life Insurance Coverage

Employee Assistance Program (EAP)

Job summary

A leading security solutions provider in Helotes, TX, seeks an Installation Technician I to install and service alarm systems. Responsibilities include installation, troubleshooting, and providing customer education on system use. Ideal candidates should have strong problem-solving skills and the ability to communicate effectively with clients. Competitive benefits include weekly pay, PTO, and comprehensive insurance plans.

Qualifications

• Ability to obtain or possess basic tools necessary for job duties.
• Proficient in installing, troubleshooting, and maintaining security alarm systems.
• Excellent interpersonal and communication skills.

Responsibilities

• Perform installation of security alarm systems including control panels and sensors.
• Diagnose and troubleshoot technical issues related to security alarm systems.
• Educate customers on the use and functionality of their security systems.

Skills

Installation of security alarm systems

Troubleshooting security systems

Excellent interpersonal skills

Problem-solving skills

Tools

Basic installation tools

Job description

Overview

At Safe Haven Security, we are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, by offering cutting-edge security solutions and exceptional customer service.

Position: Installation Technician I – Paid Weekly, Paid Training

Role

Safe Haven Security is looking for an Installation Technician / Security Advisor to join our organization. In this role you will install, service, and troubleshoot residential alarm and automation systems to ensure proper functioning and optimal performance, providing customers with peace of mind and protection.

Responsibilities

• Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
• Engage in sales consultations with customers to understand their needs and recommend appropriate security solutions.
• Diagnose and troubleshoot technical issues related to the customer\'s security alarm systems, identifying root cause and implementing appropriate solutions.
• Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs.
• Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable operating the equipment.
• Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation of installations and repairs.
• Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced environment.

Qualifications

• Ability to obtain or possess basic tools necessary for the job duties.
• Proficient in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment.
• Excellent interpersonal and communication skills to interact with customers professionally and courteously, providing clear instructions and addressing questions or concerns.
• Ability to diagnose and resolve technical issues efficiently, using problem-solving skills to identify root causes and implement effective solutions.

About Safe Haven

At Safe Haven Security LLC, we are committed to excellence, investing in our employees with training programs, ongoing support, and opportunities for growth and advancement. We foster a culture of teamwork, collaboration, and mutual respect and strive to create a positive and inclusive work environment.

Safe Haven has earned recognition such as Newsweek’s "America\'s Greatest Places to Work" and Inc. Magazine’s America\'s Fastest-Growing Private Companies (six-time winner). We are dedicated to staying at the forefront of the industry and serving every home we protect.

Safe Haven Security LLC is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Why Join Safe Haven

• Weekly pay, commission earned on installs, with uncapped earning potential
• Paid Time Off (PTO) program and paid holidays
• Medical, Dental, Vision, 401k, and Life Insurance Coverage
• Employee Assistance Program (EAP)
• Recognized by Newsweek\'s "America\'s Greatest Workplaces"
• Safe Haven is the largest employee-based ADT Authorized Dealer

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Security and Investigations

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