Installation Technician 1

Arbon Equipment Corporation; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) retirement savings program with company match

Paid holidays and vacation time

Job summary

Arbon Equipment Corporation is looking for a skilled technician to perform the inspection, repair, and maintenance of customer equipment. The ideal candidate will possess strong problem-solving skills and the ability to build customer relationships while ensuring safety and compliance.

This role requires a high school diploma and experience with hydraulic and electrical equipment. We offer comprehensive health coverage and a robust retirement savings program.

Qualifications

• 1-5 years of experience in repair and service of hydraulic/electrical equipment.
• Valid driver's license and passing DOT medical exam required.
• Ability to read blueprints and maintenance instructions.

Responsibilities

• Inspect, repair, and maintain customer equipment.
• Develop good customer relations and comply with safety guidelines.
• Guide less experienced technicians through field problems.

Skills

Ability to read and interpret safety rules

Problem-solving skills

Basic mathematical skills

Effective communication skills

Education

High school diploma or GED

Tools

Handheld devices

Forklifts

Welders

Power/hand tools

Job description

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry‑leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite‑Hite’s global innovation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform timely and proper inspection, repair, maintenance, and installation of customer equipment to exceed expectations and to uphold Rite‑Hite’s image as an industry leader in customer service.
• Develop and maintain good customer relations that exemplify Rite‑Hite’s commitment to service.
• Comply with all company policies and safety guidelines.
• Install, inspect, and repair equipment in the field efficiently while ensuring customer needs are met and exceeded.
• Guide less experienced Service Technicians through complex field problems, including training in installation, service, repair, and proper administrative procedures.
• Use handheld devices (or paper backup forms if needed) to accurately complete all necessary paperwork, including service tickets, timesheets, open job tracking forms, and safety analysis sheets.
• Maintain compliance with operation and communication standards as outlined in the Field Service Technician Handbook.
• Operate a service vehicle in compliance with DOT Driver Qualification standards, as well as truck‑based cranes, forklifts, welders, torches, and power/hand tools.
• Follow all customer‑specific requirements, policies, safety guidelines, and directions on their work sites.
• Work closely with all other departments, communicating and coordinating activities to maximize customer satisfaction.
• Occasional domestic overnight travel (under 20% annually) may be required for training or supporting customers at other offices.
• Other duties may be assigned.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED).
• One to five years of experience in repair and service of hydraulic, mechanical, and electrical equipment.

KNOWLEDGE / SKILL REQUIREMENTS

• Valid driver’s license.
• Passing DOT medical exam and adherence to applicable driver qualification standards.
• Ability to read and interpret safety rules, blueprints & schematics, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Basic mathematical skills: addition, subtraction, multiplication, division, rate, ratio, percent, and graph interpretation.
• Common sense and problem‑solving skills to address standardized situations involving multiple variables.

SUPERVISORY RESPONSIBILITIES

This role will not have supervisory responsibilities.

What We Offer

• Health & Well‑being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance.
• Financial Security: Robust retirement savings program with 401(k) and company match, plus profit sharing.
• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Rite‑Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug‑free workplace for the safety of our employees and customers.

Rite‑Hite is a world leader in the manufacture, sale, and service of loading dock equipment, industrial doors, safety barriers, HVLS fans, industrial curtain walls, and more – all designed to improve safety, security, productivity, energy savings, and environmental control.

Watch Rite‑Hite's “Always Looking Ahead” video below to learn more.