Installation Technician

ADT; Tulsa (OK); On-site; USD 39,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT is seeking a Residential Installation Technician to evaluate customer needs, design and install security systems, and educate customers on usage. The role requires traveling to customer locations, ensuring proper functionality and signal reception, and delivering safe, reliable solutions.

Responsibilities include selecting optimal equipment, testing systems, and advising on improvements while maintaining safety standards and site cleanliness.

Qualifications

• Customer-focused and customer-driven mindset
• Technical aptitude
• Strong verbal communication
• Thrives in face of uncertainty
• Valid driver’s license
• High School diploma or equivalent
• Electronic trade school training is a plus

Responsibilities

• Determine optimal system and equipment with the customer
• Install and test equipment to ensure proper functionality and signal reception
• Evaluate information and provide best possible solution for the location
• Identify opportunities to improve system use and functionality
• Pursue safety practices to safeguard against injury and property damage
• Prevent loss of materials, ladders, and tools on site
• Leave site clean and in good condition
• Collaborate with customers and coworkers in a dynamic environment
• Visit customers at homes or businesses to provide solutions

Skills

Customer focus

Technical aptitude

Verbal communication

Adaptability

Education

High School diploma or equivalent

Electronic trade school training (nice to have)

Job description

At ADT, we’ve been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.

What defines success at ADT?

The Residential Installation Technician’s primary functions and responsibilities are to evaluate the customer’s needs, design, install, and educate the customer on the use of their system.

What are your key responsibilities?

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

What are we looking for?

• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus!

What's in it for you?

• Full benefits on the 1st of the month after 31 days of employment
• Casual yet energetic and engaging work environments
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development and career growth opportunities

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.