Installation Technician

att; North Olmsted (OH); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Job summary

AT&T is seeking Installation Technicians to install and activate high-speed broadband, Wi‑Fi, and voice services at customer locations. You will work independently in customer homes and businesses, meet new people daily, and be rewarded for delivering great service.

The position requires a valid driver’s license, the ability to lift up to 60 lbs, and flexibility to work evenings and weekends. Overtime and holiday work may be required.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license required.
• Must be able to lift up to 60 lbs and work in confined spaces.
• Willingness to work evenings, weekends, overtime.
• Must pass pre-employment assessments.

Responsibilities

• Install state-of-the-art technology at customers’ homes and businesses.
• Activate services (broadband, Wi-Fi, voice) and ensure proper operation.
• Provide best-in-class service and troubleshoot issues as needed.
• Engage with customers to deliver a positive experience.

Skills

Driver's license

Physical stamina

Problem solving

Customer service

Education

High School Diploma or GED

Job description

This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

Our Installation Technicians earn between $23.08 and $32.21 hourly. With our amazing wage opportunities, our average starting earnings begin at $47,996 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.)
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What's a typical day like?

You’ll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Want to be considered? You'll need to:

• Work a flexible schedule, including evenings and weekends.
• Possess a valid state driver's license.
• Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs
• Weigh less than 325 lbs., required for ladder safety.
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holiday work.
• Identify wire and cable colors.
• Qualify on pre-employment assessments.
• Have a High School Diploma or GED

Weekly Hours: 40

Time Type: Regular

Location: North Olmsted, Ohio

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.