Installation Technician

Raymond West; Cypress (CA); On-site; USD 27,552 - 68,880; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Flexible spending accounts

Disability insurance

Life insurance

Paid time off

Holiday pay

Job summary

Raymond West is seeking an Installation Technician to install and service customer equipment, following RW and OSHA safety guidelines. The technician will communicate effectively with customers, peers, and management while traveling within assigned territories.

Responsibilities include building/installing equipment, updating skills, training others, and maintaining documentation. The role requires lifting up to 50 pounds, field travel, and occasional overtime, with a company vehicle provided.

Qualifications

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent written and verbal communication skills are required.
• Must be able to pass pre-employment physical and drug screen.

Responsibilities

• Build and install all types of equipment that RW sells and services.
• Update training and skills on a continuing basis.
• Train other employees as needed.
• Follow all Storage & Automation Department procedures.
• Communicate with assigned Supervisor.
• Complete all service documentation in a timely, accurate fashion.
• Have the necessary tools to perform the Install
• Complete jobs within quoted time limits when applicable.
• Maintain a clean and orderly (inside and outside) vehicle.
• Represent the company favorably in all situations.
• Pass all available certifications appropriate to the position.
• Maintain good working knowledge of customers and equipment in assigned areas.
• Report all accidents promptly, regardless of fault.
• Must be willing to work overtime when necessary.
• Coordinate all overtime with the assigned supervisor.
• Must follow all procedures in the company’s Employee Handbook.
• Must follow safety procedures and use good judgment in regard to safety.
• Must be willing to work out of town as necessary.
• Establish a positive rapport with customers.

Skills

Excellent communication

Organizational skills

Microsoft Office

Safety documentation reading

Public speaking

Team collaboration

Willingness to travel

Willingness to work overtime

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Raymond West is looking for a dynamic Installation Technician to join our team! The primary objectives of the Installation Technician are to install and work within all safety guidelines established by RW and OSHA. Are proficient in repairing and servicing the customer's equipment. This position will maintain good communication and working relationships with customers, peers, and management.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties And Responsibilities

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.

• Build and install all types of equipment that RW sells and services.
• Update training and skills on a continuing basis.
• Train other employees as needed.
• Follow all Storage & Automation Department procedures.
• Communicate with assigned Supervisor.
• Complete all service documentation in a timely, accurate fashion.
• Have the necessary tools to perform the Install
• Complete jobs within quoted time limits when applicable.
• Maintain a clean and orderly (inside and outside) vehicle.
• Represent the company favorably in all situations.
• Pass all available certifications appropriate to the position.
• Maintain good working knowledge of customers and equipment in assigned areas.
• Report all accidents promptly, regardless of fault.
• Must be willing to work overtime when necessary.
• Coordinate all overtime with the assigned supervisor.
• Must follow all procedures in the company’s Employee Handbook.
• Must follow safety procedures and use good judgment in regard to safety.
• Must be willing to work out of town as necessary.
• Establish a positive rapport with customers.

Required Skills/Abilities

• Excellent written and verbal communication skills
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments.
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required
• Must pass or possess all available certificates appropriate to the position.
• Possess sound working knowledge of basic D.C. electricity, basic A.C. electricity.
• Possess sound welding skills with a primary focus on arc as well as torch skills.

Education/Experience

• High school diploma or General Education Degree (GED).
• Minimum of 3 years breakdown experience or comparable service experience, or equivalent combination of education and experience.

Travel Requirement

• This position will be based in the field and require daily travel within assigned territories.
• Technicians will be provided a company vehicle and a company Fuel Card to pay for vehicle expenses.
• Must be able to be insured by Raymond West.

Physical Requirements

• Position is non-Sedentary.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee is regularly exposed to moving mechanical parts.
• Position will be required to go onto job sites to perform duties where construction is underway.
• The employee must frequently lift and/or move up to 50 pounds.
• The position will require employees to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to smell.
• Position requires the employee to climb/balance/stoop/kneel/crouch and crawl.
• The employee is frequently exposed to outside weather conditions and the risk of electrical shock.
• The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
• The noise level in the work environment is sometimes loud.

Pay Range

• The hourly range for this position is $20.00 - $50.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.

This contractor and subcontractor shall abide by the requirements of 41 CFR

• 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.