Installation Technician

Cenero, LLC; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Cenero, LLC is seeking an Installation Technician in Charlotte, NC to provide technical assistance for audiovisual and video conferencing integration products. The role requires hands-on experience with AV equipment, effective client communication, and adherence to safety protocols.

This position ensures a great client experience through high-quality installation processes while maintaining a clean work environment. Ideal candidates will have a combination of education, relevant AV skills, and a valid driver's license.

Qualifications

• High school, trade school or college education or related experience.
• Must be able to lift 75lbs regularly.
• Ability to work in a fast-paced, changing environment.

Responsibilities

• Provide technical assistance for Cenero's integration products.
• Utilize mechanical installation standards.
• Maintain client interaction and site condition assessments.

Skills

Basic knowledge and hands-on experience with AV equipment

Effective communication with clients

Basic knowledge of VTC, ATC and networking software

Basic knowledge of TCP/IP networking, switches, routers, firewalls

Education

High school, trade school or college education, or equivalent

Tools

Windows-based computers

Job description

Cenero is service focused audio visual, unifed communications and IT solutions provider. Our core value lies in an experienced staff that has a genuine passion for working with the industry's most advnaced collaboration and audio visual technologies solutions that help organizations improve communication and drive efficiency. Our goal is helping companies gain a competitive edge by leveraging audio visual and conferencing technology as productive tools. Providing unmatched service and support before, during and after the installation to ensure our clients are always satisfied with your audio and visual investment.

Headquartered in Malvern, PA, Cenero Cenero was named to Inc. 5000 List of America’s Fastest Growing Companies for 2016 and was recently named one of the top 50 Systems Integrators in the US by Systems Contractor News.

Job Description

Our Charlotte, NC office is looking for an Installation Technician to provide basic and advanced technical and mechanical production of Cenero's audiovisual and video conferencing integration products. He/She is responsible for ensuring a great client experience is delivered with the highest quality possible. Actively participating in the mechanical and technical production of the installation process, this client facing position follows Cenero Core Values to ensure the project is completed as designed.

Job Responsibilities include:

• Provide technical assistance for Cenero's basic and advanced integration products
• Utilize basic level experience and ability on technical processes, hardware and software
• Use proper methods to carefully load/unload, pack and secure materials in transit for installations
• Utilize mechanical installation standards to ensure hardware is installed safely and as specified in design
• Provide daily updates by reporting to the Lead Technician and Production Manager
• Maintain client interaction, assessment of site conditions and training protocols
• Understand document control process training for field mark-ups
• Maintain a clean and orderly work environment at all times
• Utilize and maintain proper PPE protocol at all times
• Maintain a positive attitude, strong work ethic, and embrace a team-centric environment
• Other duties as assigned

Qualifications

• High school, trade school or college education or related experience and/or training, or equivalent combination of education and experience
• Basic knowledge and hands on experience with AV equipment
• Ability to communicate effectively with clients
• Basic knowledge of VTC, ATC and networking software is preferred
• Must be able to lift 75lbs regularly
• Basic knowledge of TCP/IP networking, switches, routers, firewalls is preferred
• Valid driver's license with minimum of 3 years clean driving record
• Basic knowledge of Windows-based computers and software
• Ability to work in a fast-pace, changing environment

Additional Information

Competitive wages based on experience.

All your information will be kept confidential according to EEO guidelines.

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