Installation Technician

antwerp dermatology clinic; Cedar Hill (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A home installation service company is looking for an Installation Technician in Cedar Hill, Texas. The candidate will be responsible for installing products, conducting training for dealer teams, and providing technical support. This role requires a High School Diploma and at least 2 years of relevant experience in the custom home furnishing industry. A strong background in carpentry or mechanical engineering is preferred. The company emphasizes safety and professionalism in customer interactions.

Qualifications

• Minimum 2 years' experience in installation or on-site technical service.
• Capable of handling complex installation environments.
• Able to interpret design drawings accurately.

Responsibilities

• Install cabinet, wardrobe, and bathroom vanity products.
• Conduct training for dealer installation teams.
• Provide advanced technical support on-site and remotely.
• Develop installation guidance materials.
• Document issues during installation for quality improvements.
• Adhere to safety procedures at job sites.

Skills

Installation expertise

Technical support

Team management

Reading design drawings

Familiarity with installation tools

Education

High School Diploma or above

Degree in carpentry, mechanical engineering or building materials

Tools

Installation tools

Job description

Position Summary

We are seeking a skilled Installation Technician to join our team. The ideal candidate will report to the Delivery director. Will be responsible for ensuring zero-defect product delivery, empowering dealer teams to enhance their installation skills and conveying the brand's premium value through professional and high-quality service.

Key Responsibilities

• Responsible for the installation of the company’s cabinet, wardrobe, and bathroom vanity products in key scenarios such as dealer showrooms, major industry exhibitions, and project model rooms.
• Conduct systematic skill training, assessment and certification for dealer installation teams. Develop training plans and improve skills through theoretical instructions, practical demonstrations, and guided practice to ensure the teams meet the company's service standards.
• Provide advanced technical support both remotely and on site for dealer and major client projects. Diagnose and resolve complex and challenging technical issues promptly during installation to ensure smooth project execution.
• Participate in the development, writing, and production of various installation guidance materials, such as standardized installation manuals, troubleshooting guides, and instructional videos, thereby contributing to the company's knowledge base.
• Proactively collect and document design, packaging, accessory, or process issues identified during onsite installation. Generate structured reports and provide accurate feedback to Quality, R&D and Production departments to drive continuous product improvement, serving as a "quality sentinel" in the field.
• Strictly adhere to all safety operation procedures at every job site to ensure personal and product safety. As a technical expert who interacts directly with customers, consistently maintain a professional and positive image to effectively convey the brand’s value and culture.

Qualifications

• High School Diploma or above. Majors in carpentry, mechanical engineering, or building materials are preferred.
• 2 years' experience in installation or on-site technical service within the custom home furnishing industry (preferably in cabinets or wardrobes).
• Candidates with training or team management experience preferred.
• Capable of handling various complex installation environments and technical challenges.
• Able to read and interpret design drawings accurately.
• Familiar with a wide range of installation tools, hardware components, and their functions and applications.
• Proficient in the complete installation process, technical standards, and adjustment techniques for European-style high-end cabinets, wardrobes, and similar projects.

Golden Home International Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.