Installation Tech IV

City of Lincoln; Knoxville (TN); On-site; USD 41,328 - 52,348; Full time

Benefits offered by this job

401k

Paid time off

Paid holidays

Job summary

TrueNet Communications is seeking an Installation Technician to perform structured cabling and installation of voice/data systems, networks, and wireless. The role requires relevant telecom experience and the ability to coordinate with customers and vendors on project tasks.

On-site position in Knoxville, TN with up to 50% travel, high attention to safety, and strong problem-solving skills. A high school diploma or GED is required; vocational training is a plus.

Qualifications

• High school diploma or GED required.
• Minimum of 6 years telecommunication training and/or experience.
• Must pass drug screen and criminal background check.
• Intermediate Microsoft Office skills (Word, Excel, Outlook).

Responsibilities

• Install and maintain structured cabling and telecom equipment.
• Perform installations and maintenance of equipment and projects.
• Coordinate power cuts with customers within maintenance windows.
• Prepare method of procedure documents for customer approval.
• Manage inventory and ensure tools are calibrated.
• Interface with customers and vendors on project tasks.

Skills

Structured cabling

Voice & data systems

Networks

Wireless

Education

High school diploma or GED

Vocational/Technical School Desired

Minimum 6 years telecom training/experience

Job description

Job Details

• Location: On site, Knoxville, TN, 37909, United States
• Base Pay: $30.00 - $38.00 / Hour
• Job Category: Non-Exempt FT
• Relocation Expense Covered: No
• Employee Type: Non-Exempt FT
• Required Degree: NONE
• Travel: 80%
• Manage Others: No

Contact information

• Email: [e-mail]

Description

The Installation Technician is responsible for structured cabling, installation of total integrated voice and data systems, networks, and wireless. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions

• Has technical proficiency of structured cabling, installation of total integrated voice and data systems, key systems, networks, and wireless.
• Completes any additions, removals, changes, upgrades and maintenance to service contracts.
• Performs installations and maintenance of equipment.
• Performs engineering of new projects.
• Perform installation and maintenance of equipment installations, central office equipment including: iron work, AC, transport equipment, and all infrastructures. Occasionally performs outside plant installation.
• Manage inventory of assigned tools.
• Ensures that all assigned tools are current on calibration.
• Submits ECR or Red Line for any change that would alter the work items, assignments, and/or specifications.
• Must be proficient in writing and presenting a method of procedure for our customers’ approval.
• Stages all of the equipment and inventorying material for accuracy.
• Assigns specific tasks to subordinates and monitors their work ethics for efficiency, quality, and safety.
• Responsible for the accuracy in the installation of each and all types of equipment installed.
• Performs a test for completeness or wiring to ensure all is installed correctly.
• Must coordinate the timely procedures of doing a power cut with the customer within the maintenance window.
• Responsible for the accuracy of all final paperwork required and turned over to the customer in a timely manner.
• Responsible for the start and completion of each project, which must result in a quality, on time, profitable product that is presented to our customer.
• Completes quality assurance procedures and checks the final products for errors.
• Ensures the safety, quality, and efficiencies of the crew.
• Interfaces with customer contacts on projects and work orders.
• Interfaces with the end user (contact person) and coordinates with other vendors for each project when required by the customer.
• Provides technical support for customer contacts and technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of all Telecommunication standards.
• Other duties as required.

Additional Expectations

• Construction work is project-driven and may vary in availability based on client demand and workload. When role-specific assignments are not available, employees may be required to perform other related duties within the construction or telecommunications field. These duties may include, but are not limited to, ground support, site preparation, equipment maintenance, warehouse support, or assisting with other company projects as assigned.

Education and/or Experience

• High school diploma or GED required.
• Vocational/Technical Business School Desired.
• Minimum of 6 years telecommunication training and/or experience.
• Must have demonstrated proficiency and profitability at the Technician III level.
• Must have exceptional ability in the telephony that is outside the general parameters of installation and technical expertise.
• Ability to think critically and problem solve.
• Must be able to handle confidential/sensitive information with discretion and good judgement.
• Must be mechanically inclined and have a strong mechanical aptitude.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged standing.
• Climbing of stairs, ladders, and/or scaffolds.
• Carrying of loads up and down stairs. Reaching and/or grasping.
• Stooping, kneeling, walking, bending, crawling, and crouching.
• Carrying, pushing and/or pulling.
• Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort (usually lifting/moving up to 70 pounds).
• Ability to effectively communicate with employees, management, peers, et al.

The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exposure to noisy or dusty conditions.
• Exposure to chemicals and solvents.
• Exposure to mechanical, electrical, and/or other hazards.
• Must be able to travel up to 50% (most travel is planned well in advance).
• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of all general office equipment.

EEO and Privacy

Summary: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age or veteran status.

TrueNet is an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans.

California Consumer Privacy Act (CCPA), read here

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position (H1B, etc.).

TrueNet Communications is a national infrastructure engineering and specialty contractor serving the wireless, broadband, and telecommunications markets. We plan, design, build and support communications infrastructure for our clients across North America. Join our team of professionals where you can advance your career in a fast pace, GROWING industry! We offer competitive salaries, excellent benefits, 401k, paid time off and paid holidays.