Installation Supv

American Greetings; Zanesville (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401k with match

Disability insurance

iPhone

Laptop

Company vehicle

Job summary

American Greetings is seeking an Installation Supervisor to lead a crew responsible for installing fixtures, relocations, and repairs for retail partners. The role involves coordinating with Field Management and ensuring installations meet quality, safety, and budget standards.

The position requires supervisory experience in retail or merchandising, strong communication skills, and the ability to analyze Power BI reports for capacity planning and budgeting.

Qualifications

• Prior successful retail, merchandising, or customer service leadership experience.
• Mechanical aptitude and prior supervisory experience.
• Experience leading at least one successful major change initiative from concept to implementation.

Responsibilities

• Hire, train, evaluate, and maintain a team of crew members for installations and revisions.
• Develop a cohesive merchandising and fixturing team through communication, feedback, mentorship, and accountability.
• Use workload scheduling apps to manage installation requests and fixture issues.
• Maintain regular communication with Field Management during installation/remodels to ensure standards.
• Ensure installations meet quality, safety, and budget requirements.
• Operate tools required for installations, revisions, and repairs.
• Review Power BI reports to monitor territory capacity, budget, and shipments.
• Maintain a company vehicle and ensure routine maintenance is performed.
• Perform additional duties as assigned.

Skills

Leadership

Merchandising

Communication

English proficiency

Education

High school diploma or GED

Tools

Power BI

Job description

Job Description

The Installation Supervisor is a full-time salaried position which oversees a crew responsible for installing fixtures, managing fixture relocations, and performing repairs for American Greetings' retail partners. This role ensures retail fixtures and product displays are installed accurately, creating an organized and visually appealing shopping environment. The Installation Supervisor will work mainly Monday-Friday with weekend work expected on a rare basis, based on business needs.

Working closely with Field Management, the Installation Supervisor ensures revised programs and customer initiatives are executed according to company standards. This position plays a key role in supporting retail operations and ensuring the successful implementation of American Greetings initiatives.

The Installation Supervisor also fosters strong relationships with store management and personnel to support efficient project execution and maintain positive partnerships.

Approximate Area This Position Will Cover

• North - Toledo, OH
• South - Whitesburg, KY
• East - Sutton, WV
• West - Bryan, OH

Essential Duties & Responsibilities

• Hires, trains, evaluates, and maintains a team of crew members to assist in installation and revisions.
• Develop a cohesive merchandising and fixturing team by fostering effective communication, providing constructive feedback, offering mentorship, and ensuring accountability to successfully support installations and revisions.
• Utilize workload scheduling applications to manage installation requests, revisions, and fixture-related issues.
• Maintain regular communication with Field Management throughout the installation and remodel process to ensure retail excellence and adapt to any last-minute changes.
• Ensure all installations meet quality and safety standards and remain in budget.
• Operate tools required for installations, revisions, and repairs.
• Review and analyze Power BI reports affecting the territory, focusing on capacity planning, budgeting, and shipment information.
• Maintain a fully operational, company-provided vehicle, ensuring routine maintenance is conducted as required
• Perform additional duties as assigned.

Benefits

• 401k with a 6%match
• short and long term disability
• i-phone
• laptop
• company vehicle

Physical Demands

• Regularly required to stand, stoop, walk, and sit; use hands to manipulate, handle, carry or push; and reach with hands and arms.
• Precisely manipulates single and groups of AG product; removes cello wrap, maneuvers carts, opens cartons and uses a hand-held scanner or PDA device.
• Frequently required to lift, push and/or move up to 60 lbs. with assistance.
• Frequently required to stand for extended lengths of time, up to eight hours with breaks.
• Regular use of company approved hand and power tools. May be required to use ladders, hand trucks, and dollies.
• On occasion, will be required to drive long distances to reach work locations.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment

• A fast-paced environment with an occasional heavy workload. Job may require working more than 40 hours a week at times. Frequent fixed deadlines.
• Daily travel and will require moderate overnight travel.
• Occasional evening or weekend work may be necessary to meet project deadline

Experience Required

• The qualified candidate will have prior successful retail, merchandising, or customer service leadership experience.
• Mechanical aptitude and prior supervisory experience.
• Experience leading at least one successful major change initiative from concept to implementation.

Knowledge, Skills & Abilities

• Ability to speak, read, write, and understand English.
• Proper use of relevant and appropriate technology for position (i.e. phone and apps, PC).
• Familiarity with and capability to use hand tools, portable power tools, ladders, and pallet jacks.
• Outstanding interpersonal and relationship-building skills with peers, supervisors, and customers.
• Ability to read and understand department layout and product diagrams including merchandising bulletins. Strong time-management and organizational skills.
• Strong verbal and written communication skills.
• Ability to collaborate and build relationships throughout the organization.
• Strong time-management and organizational skills.
• Ability to identify, develop and lead large scale projects.
• Current valid driver’s license which meets the approved driver criteria per American Greetings policy.

Education Required

High school diploma or general education degree (GED) preferred.

Career Site Category

Corporate Jobs