Installation Supervisor (Security)

Johnson Controls; Farmington Hills (MI); On-site; USD 76,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

401K plan

Medical benefits

Job summary

Johnson Controls is seeking an Installation Supervisor (Security) to lead on-site delivery of Core Commercial security projects. You will plan, coordinate, and complete installation work while balancing schedule, quality, and customer communication, often leading a small team and coordinating subcontractors.

You will drive safety, project profitability, and compliance with legal requirements, working closely with sales, installation, and service teams to ensure customer satisfaction on every job.

Qualifications

• 3-5 years of supervision or management experience in the security systems industry.
• Experience managing installation projects of varying size.
• Experience in financial forecasting and budgeting.
• Customer service and conflict resolution skills.
• Supervisory and instructional skills.
• Work scheduling experience.
• Knowledge of security system applications.
• Strong project management skills.
• Excellent oral and written communication abilities.
• Clean driving record and ability to obtain security clearances.

Responsibilities

• Plan, execute, and complete security projects for assigned customers.
• Coordinate installation activities and ensure on-schedule delivery.
• Manage project financials: costs, billings, and collections.
• Maintain balance between customer satisfaction and project profitability.
• Pursue and manage change orders throughout the project lifecycle.
• Communicate with customers during all project phases.
• Direct subcontractors, technicians, designers, and admins as needed.
• Ensure timely warranty work and compliance with laws.

Skills

Supervision experience

Project management

Financial forecasting

Customer service

Conflict resolution

Work scheduling

Security systems knowledge

Communication

Driving

Security clearances

Tools

Microsoft Office

MS Project

PlanGrid

Job description

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Installation Supervisor (Security)

Johnson Controls is a global organization focused on helping customers create safer, smarter, and more efficient environments. In this role, you will support security project delivery with a strong focus on customer satisfaction, operational excellence, and safe execution.

Role Overview

As the Installation Supervisor, you will act as the on-site leader for assigned Core Commercial Business security projects. You will plan, coordinate, and complete installation work while balancing schedule, quality, financial performance, and customer communication. This role also manages quick-turn work by leading a small team of technicians and leveraging security subcontractors when needed.

Key Responsibilities

• Plan, execute, and complete security projects for assigned customers.
• Coordinate installation activities and ensure projects are delivered on schedule.
• Manage project financial results, including costs, billings, and collections.
• Maintain a strong balance between customer satisfaction and project profitability.
• Actively pursue and manage change orders throughout the project lifecycle.
• Communicate with customers during all phases of the project.
• Direct subcontractors, technicians, designers, and administrators as needed.
• Ensure warranty work is completed properly and in a timely manner.
• Ensure work complies with provincial, local, and federal legal requirements.
• Support quick-turn project execution with a small technician team and security subcontractors.

How You Will Do It

• Lead with accountability, integrity, and a strong commitment to safety on every project.
• Stay close to the work by coordinating schedules, resources, and site activity to remove obstacles for the customer.
• Use clear communication and practical problem-solving to keep projects moving and improve outcomes every day.
• Build trust across sales, installation, service, and branch teams by working collaboratively and supporting shared goals.
• Manage installation project schedules, staffing, and subcontractor coordination with attention to detail.
• Provide training, coaching, and counseling to technical associates as needed.
• Support the Install & Service Manager and help maintain a positive, customer-focused branch environment.
• Operate with high ethics and ensure Johnson Controls staff and subcontractors follow all safety standards and requirements.

Qualifications

• 3-5 years of supervision or management experience in the related security systems industry.
• Experience managing small and large scale installation projects.
• Experience in financial forecasting and budgeting.
• Customer service and conflict resolution skills.
• Supervisory and instructional skills.
• Work scheduling experience.
• Knowledge of pertinent security system applications.
• Strong project management skills demonstrated through past work experience and training.
• Excellent oral and written communication abilities.
• Clean driving abstract, as this is a driving position.
• Ability to obtain security clearances required to access project sites.

Nice to Have

• Advanced electronic and networking knowledge.
• Proficiency in Microsoft Office, MS Project, and PlanGrid.

Why Join Us

• Competitive salary.
• Paid vacation, holidays, and sick time, including 15 days of vacation in the first year.
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.

HIRING SALARY RANGE

$76,100-104,600 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.). This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.