Installation Supervisor

SmartRecruiters, Inc.; Bend (OR); Hybrid; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health insurance

PTO & holidays

401K with match

Transportation to job sites

PPE provided

Day shift hours

Career growth opportunities

Luxury products & 100% custom builds

Employee discounts

Cell phone stipend

Job summary

California Closets is seeking an Install Supervisor to ensure safe, quality installations and to lead the Install Team through high standards of workmanship and customer service. The role requires field presence three days a week and administrative duties two days a week, with pay at $35/hr.

Join a company that values training, safety, and exceptional service. Company-owned location offers benefits including health insurance, PTO, 401K match, and career growth opportunities.

Qualifications

• High School diploma or GED.
• Must have demonstrated experience in both ability and quality for Custom Cabinetry Installations.
• Must be able to lift 50 pounds and have full mobility to showcase installation and production techniques.
• Must have sight, speech, and hearing adequate for a woodworking environment.

Responsibilities

• Inspect job sites to ensure installations meet company standards and customer service.
• Use assessment tools to evaluate installers and suggest improvements.
• Provide new hire and ongoing training.
• Oversee daily status checklists and updates from installers.
• Provide floater coverage and follow scheduler directions; instruct on safety and respect for customer property.
• Handle service calls and Go Backs as needed to satisfy customers.

Skills

Supervisory experience

Training and development

Customer service

Education

High School diploma or GED

Job description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service.We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as 'practical magic.'

Job Description

The Install Supervisor ensures safe and quality work practices and adheres to the California Closets white-glove service requirements. This role assists in training, job site inspections, installer attendance, floating install coverage, and service calls to ensure delivery of the highest level of client experience. The Install Lead provides leadership to the Install Team by setting the example through excellence in quality of installs, productivity, and customer service.

***This position will require you to be in the field 3 days a week and 2 days performing administration duties***

***Pay for this opportunity is $35/hr***

***1-2 years of supervisory experienced preferred***

***Effective with both verbal and written communication skills***

***Must be able to address customer concerns and determine proper course of action***

What We Offer:

California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:

• Health insurance - Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• Transportation from company's location to and from customer job sites will be provided
• Company tools and PPE provided
• Day shift hours
• Grow your career with us - many promotional opportunities available
• Working with luxury products and 100% custom builds
• Generous company discounts
• Some locations provide cell phone stipends

Franchises are independently owned and operated and may offer different benefits.

Duties and Responsibilities:

• Inspect job sites to ensure that installations are being completed according to Company standards and that installers are delivering outstanding customer service.
• Use Company-provided assessment tools to assess Installers and make recommendations on ways they can improve.
• Providing new hire training as well as ongoing training.
• Oversee daily job status checklists and daily updates, making sure Installers are providing accurate and daily updates.
• Provide job coverage as a floater when installers call off and responsible for jobs assigned by the scheduler.Provide instructions to installers on job sites regarding safety and respect of customer property.
• Responsible for service calls and Go Backs as needed by the Company to satisfy customer service.

Qualifications

• High School diploma or GED
• Must have demonstrated experience in both ability and quality for Custom Cabinetry Installations.
• Must be able to lift 50 pounds and have full mobility to showcase installation and production techniques.
• Must have sight, speech, and hearing adequate for a woodworking environment.

We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.