Installation & Service Technician: AV & Security Systems

TSI Global Companies, LLC; Kansas City (KS); Hybrid; USD 52,000 - 78,000; Full time

Job summary

TSI Global Companies, LLC seeks an Installation and Service Technician in Kansas City, KS, responsible for installing, troubleshooting, and maintaining electronic communication systems including security, CCTV, intrusion, AV displays, control and sound systems.

Role requires installation per codes, documentation, and customer training. Candidates should have Avigilon experience, the ability to read schematics, and a valid driver’s license; certifications are a plus.

Qualifications

• Associate’s Degree in Computer Networking or Electronics, or 3 years of industry experience.
• Experience with Avigilon Access Control and Avigilon Security Cameras preferred.
• Familiarity with Alarm Intrusion, Card Access Systems, IP Video Surveillance Systems, and/or Audiovisual Systems is a plus.
• Experience in field servicing and troubleshooting computer networks preferred.
• Ability to read schematic diagrams and blueprints.
• Knowledge of Avigilon and Crestron preferred; ability to write DSP code is a plus.
• AVIXA and NSCA Certifications are a plus.
• Valid state Driver’s License required.

Responsibilities

• Installations: Ensure systems are installed per plans and codes; assist with cable and head-end installation; perform programming, site checkout, and testing.
• Service Support: Provide on-demand client support and participate in weekend on-call rotations.
• Documentation: Track project changes and time in CRM; note opportunities for improvements.
• Training and Customer Support: Interface with clients on functionality, issues, and planning.
• Ongoing Skills Development: Participate in vendor training and complete requested programs.

Skills

Avigilon Access Control

Avigilon Security Cameras

Alarm Intrusion

IP Video Surveillance Systems

Audiovisual Systems

Card Access Systems

Schematic Diagrams / Blueprints

DSP Coding

AVIXA Certifications

Driver’s License

ConnectWise

Education

Associate’s Degree in Computer Networking or Electronics

Tools

ConnectWise

Job description

TSI Global Companies, LLC seeks an Installation and Service Technician in Kansas City, KS, responsible for installing, troubleshooting, and maintaining electronic communication systems including security, CCTV, intrusion, AV displays, control and sound systems.

Role requires installation per codes, documentation, and customer training. Candidates should have Avigilon experience, the ability to read schematics, and a valid driver’s license; certifications are a plus.