Installation Scheduler

Securitas Technology; Columbus (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid training

Medical/Dental/Vision/Life Insurance

Disability Insurance

401K match

Paid leave (vacation/holiday/sick)

Job summary

Securitas Technology, a global leader in integrated security solutions, is seeking an Installation Scheduling/Project Coordination professional to drive the end-to-end installation process. You will coordinate with Project Managers, field leaders, and subcontractors, ensuring CCD and PSD dates are met and orders move smoothly from initiation through completion.

The role requires multitasking, strong communication, and proficiency with Excel, Word, Outlook, PowerPoint, and scheduling systems.

Qualifications

• High School Diploma or Equivalent required.
• Ability to multitask in a fast-paced working environment.
• Requires a minimum of 1-3 years of experience in operations scheduling, operations support and/or project coordination.
• Ability to demonstrate and possess a working knowledge of the installation processes and systems, including an understanding of the overall order to cash process.
• Must be proficient in the use of Excel, Word, Outlook, PowerPoint and other computer systems, as well as database management and project management system input and maintenance.
• Must be detail-oriented and organized with the ability to multi-task.
• Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed.
• Occasional lifting of parts and equipment as needed.

Responsibilities

• Schedule Installation Technicians to meet customer dates with District Install Manager and Project Manager support.
• Drive installation process for orders from start to finish, aligned with PMs and field leadership.
• Coordinate with PMs on subcontractor schedules, including tracking arrivals/departures to customer sites.
• Review new orders for Customer Contact Information, Scope of Work, and Traditional/TIS allowances.
• Be the primary customer contact to obtain CCD and PSD dates when assigned by the District Install Manager.
• Maintain Electronic Installation Folders and update inventory counts weekly for parts pulled from stock.
• Manage PSD and Project Scope changes, including impact on manufacturing, transportation, and resources.
• Own equipment tasks: schedule ordering, tracking, RMAs, and vendor invoicing.
• Review and submit subcontractor POs for approval and Accounts Payable; close out tasks after project.
• Create and document action items in Solomon and escalate when needed.
• Maintain installation schedule using Solomon & Atlas or other scheduling tools.
• Follow up with labor via phone/email to meet PSD/CCD dates.
• Receive all boxes delivered via UPS/FedEx; manage office supplies.
• Receive packing slips in SAP daily and file with job packet.
• Send email updates of parts received to Install & Service teams.
• Other duties as assigned.

Skills

Multitasking

Leadership

Communication

Problem solving

Detail-oriented

Team collaboration

Education

High School Diploma

Tools

Excel

Word

Outlook

PowerPoint

Solomon

Atlas

SAP

Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

Responsibilities

• Scheduling of Installation Technicians to ensure jobs are prioritized to meet requires customer completion dates with District Install Manager and Project Manager support.
• Drive installation process for all orders assigned from start to finish, working in close alignment with Project Managers and field leadership
• Coordination with PMs specific to subcontractor’s schedules, including the tracking of arrivals and departures to/from customer sites.
• Review all new orders assigned for Customer Contact Information, Scope of Work, and Traditional/TIS allowances.
• Works closely as the primary customer contact to obtain good Customer Completion Dates (CCD) and determine accurate Projected Start Dates (PSD) when assigned this role by the District Install Manager.
• Maintain Electronic Installation Folders for all assigned orders and update inventory counts weekly for parts pulled from stock.
• Manage changes to PSD and Project Scope inclusive of accessing impact of changes on triggering product to manufacturing, releasing through transportation, and assuring resources are scheduled.
• Own equipment related tasks specific to submitting approved schedule ordering, equipment tracking, process RMAs, and contacting vendor(s) to obtain service invoices.
• Review and submit subcontractor POs for approval and to Accounts Payable. After each project is complete, clean up MOR, process signed CFIN in Solomon and closing out tasks/reports.
• Create and document action items and notes in Solomon and elevate as needed when action items are not met.
• Maintain installation schedule using Solomon & Atlas or other company scheduling tools/systems for assigned orders.
• Assist in follow up with labor force via phone, e-mail, etc. on Customer expectations to meet PSD and CCD dates through script format.
• Receive all boxes delivered via UPS/FED EX
• Ordering & maintaining in office supplies as needed
• Receive packing slips in SAP daily & file with job packet.
• Send out email of parts received daily to Install & Service
• Other duties as assigned

Minimum Requirements

• High School Diploma or Equivalent required.
• Demonstrated ability to multitask in a fast-paced working environment
• Requires a minimum of 1-3 years of experience in operations scheduling, operations support and/or project coordination.
• Ability to demonstrate and possess a working knowledge of the installation processes and systems, including an understanding of the overall order to cash process. These areas should include, but are not limited to:
• Product and service offerings and deliverables;
• Basic understanding of general construction management/coordination requirements (and general construction license and permit requirements is helpful).
• Requires a highly motivated individual with a combination of professional business skills and basic technical knowledge.
• Must be a leader with the ability to communicate effectively (oral/written), interact well with internal and external customers, and practice good problem-solving skills.
• Must be proficient in the use of Excel, Word, Outlook, PowerPoint and other computer systems, as well as database management and project management system input and maintenance.
• Must be detail-oriented and organized with the ability to multi-task
• Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed
• Occasional lifting of parts and equipment as needed.

Securitas Offers Comprehensive Benefits Including

• Paid company training
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.