Installation Manager

BCI Acrylic Inc.; Vancouver (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Supportive work environment

Career growth opportunities

Job summary

BCI Acrylic Inc. is seeking an Installation Manager in Vancouver, WA, to oversee bath system installations and lead a team of installers. The role demands strong leadership, customer service experience, and a background in construction or installation, ideally with acrylic bath systems. Successful candidates will have a minimum of 5 years' experience and be prepared for hands-on leadership in a supportive work environment, with opportunities for career growth.

Qualifications

• 5+ years of installation or construction experience required.
• Proven leadership and team management skills necessary.
• Background in acrylic bath systems preferred.

Responsibilities

• Oversee and schedule all bath system installations.
• Lead installation crews ensuring high-quality workmanship.
• Manage warehouse inventory and vendor relationships.
• Conduct regular check-ins with clients and handle follow-ups.

Skills

Installation or construction experience

Leadership skills

Customer service experience

Quality assurance

Plumbing knowledge

Job description

Installation Manager - Bath & Shower Remodeling

Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we have earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems - and we bring that same standard to every product we offer.

About the Role

We are looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who is ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.

Key Responsibilities

• Oversee and schedule all bath system installations


• Lead and support installation crews, ensuring timely, high-quality workmanship


• Review customer contracts and coordinate product orders


• Manage warehouse inventory and vendor relationships


• Ensure full customer satisfaction and follow-up after installations


• Conduct regular check-ins with clients and request referrals


• Handle all permitting, documentation, and CRM updates


• Support installers with on-site issues and service calls


• Analyze job costs and service trends for continuous improvement


• Assist in hiring, onboarding, and training of installation staffManage calendars for installation scheduling and time-off requests


• Maintain accurate records of timesheets, receipts, and job completions

What We Are Looking For

• 5+ years of installation or construction experience


• Background in acrylic bath systems


• Plumbing knowledge (highly preferred)


• Proven leadership and team management skills


• Quality assurance and customer service experience


• Valid driver’s license and clean driving record

Compensation & Benefits

• Competitive salary commensurate with experience


• Supportive and professional work environment


• Opportunity for long-term career growth with a growing company

Join Us!

If you are ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we would love to hear from you!