Installation Manager

Bath Concepts Independent Dealers; Olympia (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Supportive work environment

Long-term career growth opportunities

Job summary

Bath Concepts Independent Dealers, located in Olympia, WA, is seeking an experienced Installation Manager to lead installation teams. This full-time role requires a background in construction and quality control, ensuring exceptional customer experiences throughout the installation process.

The ideal candidate will have 5+ years of experience, strong leadership abilities, and a focus on customer satisfaction. Competitive salary and growth opportunities offered in a supportive work environment.

Qualifications

• 5+ years of installation or construction experience.
• Background in acrylic bath systems.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee and schedule all bath system installations.
• Lead installation crews ensuring high-quality workmanship.
• Manage warehouse inventory and vendor relationships.

Skills

Installation experience

Leadership skills

Customer service

Quality assurance

Job description

Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we’ve earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems—and we bring that same standard to every product we offer.

About The Role

We’re looking for an experienced Installation Manager to lead our installation teams. This is a full‑time, hands‑on leadership role ideal for someone with a background in construction, installation, and quality control who’s ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.

Key Responsibilities

• Oversee and schedule all bath system installations
• Lead and support installation crews, ensuring timely, high-quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow‑up after installations
• Conduct regular check‑ins with clients and request referrals
• Handle all permitting, documentation, and CRM updates
• Support installers with on‑site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Assist in hiring, onboarding, and training of installation staff
• Manage calendars for installation scheduling and time‑off requests
• Maintain accurate records of timesheets, receipts, and job completions

What We’re Looking For

• 5+ years of installation or construction experience
• Background in acrylic bath systems
• Plumbing knowledge (highly preferred)
• Proven leadership and team management skills
• Quality assurance and customer service experience
• Valid driver’s license and clean driving record

Compensation & Benefits

• Competitive salary commensurate with experience
• Supportive and professional work environment
• Opportunity for long-term career growth with a growing company