Installation Manager

Isi-Design-and-Installation-Solutions,-Inc.; Myrtle Beach (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

Isi-Design-and-Installation-Solutions, Inc. seeks an Installation Manager to lead field installation operations, align crews with project schedules, and ensure safety and quality across jobs. The role partners with Field Managers to optimize labor deployment, maintain compliance, and deliver superior customer satisfaction on each project. Office-based with site coordination and occasional travel to job sites.

Qualifications

• 5+ years of experience in installation management, field operations, or construction supervision.
• Valid driver’s license with clean record.
• Experience managing subcontractors and labor assignments.

Responsibilities

• Schedule and coordinate field installations to ensure timely completion and quality workmanship.
• Oversee installers and subcontractors to maintain safety and compliance standards.
• Communicate with Field Managers, contractors, and internal teams to resolve issues and keep projects on track.
• Monitor workload and allocate resources based on capacity and geographic proximity.

Skills

Communication

Leadership

Organization

Problem-Solving

Technical Proficiency

Customer Focus

Education

Bachelor’s degree in Construction Mgmt/PM

High school diploma or GED

Tools

ERP software

Microsoft Office

Job description

Looking to build your career and design your future? You have come to the right place.SummaryThe Installation Manager is responsible for scheduling, coordinating, and managing all field installations to ensure timely completion, quality workmanship, and superior customer satisfaction. This role oversees installation operations, maintains strong relationships with contractors, and ensures adherence to company standards, compliance requirements, and safety regulations. The Installation Manager works closely with Field Managers to support successful field operations and ensure that all projects are completed efficiently, accurately, and in alignment with company goals.Essential ResponsibilitiesWorkforce & Labor ManagementMaintain an appropriate workforce to support customer volume and service needs through effective recruitment and contractor engagement.Monitor installer workforce balance, skill levels, and workload distribution to align with company standards and installation demands.Assign installation contractors to jobs based on capacity, capability, and geographic proximity to ensure efficient scheduling and on-time completion.Maintain daily communication with contractors to track job progress, confirm completion status, and resolve installation-related issues promptly.Installation Oversight & Quality ControlProvide clear direction and expectations to install crews and subcontractors to ensure consistent adherence to company quality and service standards.Conduct regular quality reviews and provide feedback to installers on installation outcomes, ensuring continuous improvement and accountability.Address installation challenges and product requirements proactively to prevent delays and ensure customer satisfaction.Oversee processing of work orders to ensure accuracy in materials, labor, and services used according to company guidelines.Compliance & Safety ManagementEnsure that all installation contractors adhere to company compliance and safety standards.Notify installers of upcoming compliance requirements or policy changes and follow up to ensure timely completion.Promote and enforce safe work practices, ensuring that all field activities meet health and safety regulations.Support Field Managers and installation teams in maintaining compliance documentation and certifications.Communication & CoordinationServe as a primary point of contact for Field Managers, installation contractors, and other internal departments.Communicate regularly with teams to provide updates, relay expectations, and address scheduling or performance issues.Collaborate with production, customer service, and logistics teams to ensure field readiness and efficient job execution.Escalate critical issues or project risks to senior management as needed.Continuous Improvement & LeadershipEvaluate installation processes to identify opportunities for efficiency improvements and cost savings.Support training initiatives for new and existing contractors on installation standards, compliance, and quality expectations.Maintain professionalism and a customer-focused attitude in all interactions with clients, vendors, and internal teams.Perform additional duties and projects as assigned by leadership to support field operations and company objectives.Education & ExperienceRequiredHigh school diploma or GED equivalent.5+ years of experience in installation management, field operations, or construction supervision.Valid driver’s license with an acceptable driving record.Proven ability to lead and coordinate multiple teams and projects simultaneously.Experience managing subcontractor relationships and labor assignments.PreferredBachelor’s degree in Construction Management, Project Management, or a related field.Experience with installation scheduling systems, ERP software, or workforce management tools.Skills & CompetenciesCommunication: Strong verbal and written communication skills with the ability to interact effectively across departments and with customers.Leadership: Demonstrated ability to lead, coach, and hold installation teams accountable while maintaining positive relationships.Organization: Exceptional time management and organizational skills in a fast-paced environment.Problem-Solving: Ability to analyze issues, make sound decisions, and implement solutions quickly and effectively.Technical Proficiency: Proficient in Microsoft Office Suite and familiar with accounting, inventory, or scheduling software.Customer Focus: Professional demeanor with a commitment to delivering a positive customer experience.Work Environment & Physical RequirementsPrimarily office-based with regular interaction with field teams.May occasionally require travel to job sites for inspections or field coordination.Ability to sit, stand, and operate office equipment for extended periods.Must be able to lift materials or equipment occasionally and work in varied environmental conditions as needed.If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.