Installation Manager

Rite-Hite; Hayward (CA); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Arbon Equipment, a Rite-Hite Company, seeks a District Install Manager to lead installation operations across the district. You will supervise installers and support staff, manage schedules, and ensure safety and quality standards are met to deliver projects on time and within budget.

The role reports to the Install Director within Global Service, collaborating with District Service Managers and Regional Administrative Manager to identify opportunities and drive continuous improvement in

Formación

• Bachelor’s degree in Business, Construction Management, Engineering, or related field preferred; equivalent combination of education and experience considered.
• 5+ years of experience in installation, construction, field service, or related industry.
• 2+ years of supervisory or people management experience, with a proven track record of leading teams.

Responsabilidades

• Directly manage a team of installers and support staff, including hiring, onboarding, performance evaluations, coaching, and disciplinary actions as needed.
• Coordinate and manage installation schedules across the district to ensure timely completion of projects while balancing resource availability and customer needs.
• Enforce installation quality standards and safety protocols on all job sites, conducting inspections and audits to ensure adherence to company and regulatory requirements.
• Oversee the customer experience throughout the installation process, addressing escalations and ensuring projects meet or exceed customer expectations.
• Set performance goals and expectations for installers, monitor productivity and quality metrics, and provide ongoing feedback and development opportunities.
• Oversee labor costs, equipment, and material resources within the district to ensure installations are completed efficiently and within budget.
• Collaborate with sales, project management, and customer service teams to ensure smooth handoffs and alignment on project timelines and expectations.
• Regularly visit job sites to monitor progress, address issues in real time, and ensure installer teams are following best practices.
• Identify opportunities to improve installation processes, efficiency, and team performance, implementing best practices across the district.
• Identify skill gaps and coordinate ongoing training for installers to maintain high standards of technical competency and safety awareness.

Conocimientos

People management

Educación

Bachelor-level degree

Descripción del empleo

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation.

A District Install Manager at Rite-Hite leads and oversees all installation operations within their district, directly supervising and managing a team of installers and support staff, while overseeing scheduling, quality/safety standards, and performance management to ensure projects are completed efficiently, on time, and to customer satisfaction while driving continuous improvement across district installation performance.

Reporting to the Install Director, the District Install Manager is part of the Global Service organization led by the EVP, Global Services. This role partners closely with District Service Manager and Regional Administrative Manager to identify and develop solution‑fit opportunities.

Values and Culture Expectations

All employees are expected to consistently demonstrate Rite‑Hite’s Values in Action. These values shape the way we work together and how we serve our customers. This includes modeling company values in daily interactions, decision‑making, and how work is accomplished. Employees are expected to contribute to a culture of accountability, collaboration, and respect.

Essential Duties & Responsibilities

Safety Responsibilities

• Support and promote a culture of safety.
• Follow all Company and OSHA safety policies and procedures.
• Proper use of required personal protective equipment (PPE)
• Report hazards, near misses and incidents promptly

Job Responsibilities

• Directly manage a team of installers and support staff, including hiring, onboarding, performance evaluations, coaching, and disciplinary actions as needed.
• Coordinate and manage installation schedules across the district to ensure timely completion of projects while balancing resource availability and customer needs.
• Enforce installation quality standards and safety protocols on all job sites, conducting inspections and audits to ensure adherence to company and regulatory requirements.
• Oversee the customer experience throughout the installation process, addressing escalations and ensuring projects meet or exceed customer expectations.
• Set performance goals and expectations for installers, monitor productivity and quality metrics, and provide ongoing feedback and development opportunities.
• Oversee labor costs, equipment, and material resources within the district to ensure installations are completed efficiently and within budget.
• Collaborate with sales, project management, and customer service teams to ensure smooth handoffs and alignment on project timelines and expectations.
• Regularly visit job sites to monitor progress, address issues in real time, and ensure installer teams are following best practices.
• Identify opportunities to improve installation processes, efficiency, and team performance, implementing best practices across the district.
• Identify skill gaps and coordinate ongoing training for installers to maintain high standards of technical competency and safety awareness.
• ** Education & Experience** (Required)Bachelor’s degree in Business, Construction Management, Engineering, or related field preferred; equivalent combination of education and experience considered.
• 5+ years of experience in installation, construction, field service, or related industry.
  • 2+ years of supervisory or people management experience, with a proven track record of leading teams.3
• Certifications/License
  • None required for this role.
• Knowledge/Skills/Abilities
  • Leading, coaching, and developing installers and support staff, including performance management and conflict resolution.