Installation Manager

BCI Acrylic Inc.; Cheyenne (WY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Supportive work environment

Opportunity for long-term career growth

Job summary

BCI Acrylic Inc., located in Cheyenne, Wyoming, is seeking an experienced Installation Manager for bath and shower remodeling. This full-time role involves overseeing installations, leading teams, and ensuring customer satisfaction. The ideal candidate will have over 5 years of installation or construction experience, a background in acrylic bath systems, and strong leadership skills. Competitive salary and benefits are offered, with opportunities for long-term career growth in a supportive environment.

Qualifications

• 5+ years of installation or construction experience.
• Background in acrylic bath systems.
• Plumbing knowledge is highly preferred.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee and schedule all bath system installations.
• Lead and support installation crews.
• Review customer contracts and coordinate product orders.
• Manage warehouse inventory and vendor relationships.
• Ensure customer satisfaction and follow-up.
• Conduct regular client check-ins.
• Handle permitting and documentation.
• Support installers with on-site issues.
• Analyze job costs and service trends.
• Assist in hiring and training installation staff.
• Maintain accurate records of timesheets and job completions.

Skills

Installation or construction experience

Leadership and team management

Quality assurance

Customer service experience

Job description

Installation Manager - Bath & Shower Remodeling

Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we have earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems - and we bring that same standard to every product we offer.

About the Role

We are looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who is ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.

Key Responsibilities

• Oversee and schedule all bath system installations


• Lead and support installation crews, ensuring timely, high-quality workmanship


• Review customer contracts and coordinate product orders


• Manage warehouse inventory and vendor relationships


• Ensure full customer satisfaction and follow-up after installations


• Conduct regular check-ins with clients and request referrals


• Handle all permitting, documentation, and CRM updates


• Support installers with on-site issues and service calls


• Analyze job costs and service trends for continuous improvement


• Assist in hiring, onboarding, and training of installation staffManage calendars for installation scheduling and time-off requests


• Maintain accurate records of timesheets, receipts, and job completions

What We Are Looking For

• 5+ years of installation or construction experience


• Background in acrylic bath systems


• Plumbing knowledge (highly preferred)


• Proven leadership and team management skills


• Quality assurance and customer service experience


• Valid driver’s license and clean driving record

Compensation & Benefits

• Competitive salary commensurate with experience


• Supportive and professional work environment


• Opportunity for long-term career growth with a growing company

Join Us!

If you are ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we would love to hear from you!