Installation and Service Technician

IK Systems; City of Utica (NY); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Company-paid life and disability

Paid time off

SIMPLE IRA with company match

Career growth opportunities

Employer-provided training

Job summary

IK Systems is hiring a Low Voltage Installation & Service Technician II to join our team in the Mohawk Valley Region. This full-time position involves installing and servicing networked low-voltage security systems, including access control and surveillance.

Applicants should have over 3 years of experience in this field, with strong technical aptitude and excellent problem-solving skills. Our benefits include competitive pay, health insurance, company vehicle, and employer-provided training,

Qualifications

• 3+ years of experience in low-voltage installation and service.
• Ability to work independently and in a team.
• Detail-oriented mindset focusing on quality and efficiency.

Responsibilities

• Install and service large-scale, networked low-voltage security systems.
• Support integrated solutions such as life safety and building automation.
• Collaborate with project teams to ensure timely delivery of systems.
• Troubleshoot and maintain systems to meet customer needs.
• Build strong customer relationships on-site.

Skills

Low-voltage installation

Problem-solving

Communication skills

Technical aptitude

Detail-oriented

Tools

Genetec

AMAG

Job description

We're Hiring: Low Voltage Installation & Service Technician II

100% Travel - Syracuse - Mohawk Valley Region

Position Highlights & Benefits

• Full-Time Position
• Overtime Opportunities as needed
• Competitive Benefits Package

Do you have hands-on experience with low voltage security systems and a passion for solving technical challenges? At IK Systems, we're seeking a Technician II to deliver best-in-class installation and service for critical security and life safety systems.

What You'll Do

• Install and service large-scale, networked low-voltage security systems, including access control, surveillance, intrusion detection, and structured cabling

• Support integrated solutions such as life safety, audio-visual, building automation, and endpoint security

• Collaborate with project teams to ensure systems are delivered on time and to the highest standards

• Troubleshoot, maintain, and optimize systems to meet customer needs

• Represent IK Systems as a trusted partner on-site, building strong customer relationships

What We're Looking For

• 3+ years of experience in low-voltage installation and service

• Strong technical aptitude with the ability to work independently and as part of a team

• Detail-oriented mindset with a focus on quality and efficiency

• Excellent problem-solving and communication skills

• Willingness to travel (<100% nationally)

What We Offer You

• Competitive pay with overtime opportunities

• Health, dental, and vision insurance

• Company-paid life and disability coverage

• SIMPLE IRA with company match (eligible Day 1)

• Paid time off and holiday pay

• Employer-provided training and industry certifications (including Genetec, AMAG, and others)

• Career growth opportunities within a supportive and collaborative team environment

• Company vehicle, tools, and technology provided for fieldwork

• Proud to be Great Place to Work® Certified

Why IK Systems?

At IK Systems, it's more than a job - it's our passion. We design, install, and support integrated security solutions that protect people, property, and assets across industries. Our team values a growth mindset, accountability, and collaboration. Here, you’ll find opportunities to expand your skills, gain certifications, and build a long‑term career in an industry that’s always evolving.