Inspections Coordinator

Summit Fire & Security; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Summit Fire & Security in Jacksonville, FL is seeking an Inspections Coordinator to manage office activities for the Service and Inspections departments, including scheduling and answering phones to ensure profitability and customer satisfaction for the department.

The role involves coordinating quarterly/annual inspections, arranging equipment, and handling reports while maintaining professional communication with customers and internal teams; travel up to 10% may be required.

Qualifications

• HS Diploma or equivalent required; Associate degree preferred.
• 1 year scheduling facility services experience.
• 1 year professional computer skills.
• Must comply with Drug and Alcohol policy and background screening.
• Efficient time management and strong organizational skills.
• Demonstrated critical thinking and attention to detail.
• Able to collaborate with all levels of employees.
• Strong diligence and accuracy.

Responsibilities

• Schedule quarterly and annual sprinkler inspections with customers.
• Coordinate pump equipment to perform inspections.
• Schedule annual fire alarm inspections with customers.
• Coordinate elevator contracts to complete inspections.
• Schedule annual and semiannual suppression inspections.
• Schedule subcontractors, lifts and third-party inspections as required.
• Review reports with Inspections Operations Manager and upload for customer access.
• Communicate system impairments and service requests to the Manager.
• Interact with internal and external customers professionally.
• Provide backup phone support for administrative staff.

Skills

Scheduling

Time management

Organizational skills

Prioritization

Critical thinking

Collaboration

Attention to detail

Communication

Education

HS Diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Salesforce

Job description

JOB SUMMARY:

The purpose of the Inspections Coordinator is to maintain SFS's office management activities for the Service and Inspections department(s), this includes scheduling and answering phones to ensure profitability and customer satisfaction for the department.

ESSENTIAL JOB DUTIES:

• Schedule quarterly and annual sprinkler inspections with customers.
• Coordinate the necessary pump equipment to perform the inspection accordingly.
• Schedule annual fire alarm inspections with customers.
• Coordinate with customer elevator contracts (when necessary) to perform the fire alarm inspection in its entirety.
• Schedule annual and semiannual suppression inspections with customer.
• Schedule all necessary subcontractors, lifts and third-party inspections as required.
• Work with the Inspections Operations Manager to review reports and upload for customer access.
• Communicate system impairments and service requests to the appropriate Manager.
• Communicate with internal and external customers in a professional manner.
• Provide backup assistance on phones for the administrative assistance.
• Communicate with internal and external customers in a professional manner.
• Other duties as assigned.

QUALIFICATIONS:

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

• HS Diploma or equivalent required. Associate degree preferred.

Experience, Knowledge, Skill Requirements:

• 1 year scheduling facility services experience, preferred.
• 1 years of professional computer skills.
• Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Efficient time management skills developed organizational skills and ability to prioritize initiatives and business goals.
• Demonstrated critical thinking skills.
• Collaborator and ability to work with all levels of employees.
• Strong diligence and accuracy

Communication Skills:

• Must have the ability to effectively read, write and communicate in English with employees and customers.
• Strong interpersonal, written, and oral communication skills.

Systems and Software Skills:

• Ability to operate a computer, use Microsoft Office required.
• Experience with SalesForce preferred.

Other Qualifications:

• Valid driver's license with acceptable driving record required.
• Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Up to 10% travel

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders. Employee will frequently be required to drive and walk for periods.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with others. Employees will occasionally be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee must occasionally wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affiliation [sic] employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.