Inspection & Service Leader

CHA Consulting, Inc.; Concord (NC); On-site; USD 110,000 - 125,000; Full time

Job summary

CHA Consulting, Inc. seeks an experienced fire protection professional in Concord, NC. This role involves overseeing field teams, managing services, and ensuring compliance with fire safety standards.

The ideal candidate will have at least 7 years of experience in fire protection and relevant certifications. Enjoy a collaborative work culture with a focus on safety and continuous improvement.

Competitive salary of $110,000 - $125,000 based on qualifications and experience.

Qualifications

• Minimum of 7 years fire protection inspection & service experience including 3 years in a leadership role.
• Valid driver’s license and OSHA-10 required.
• Proficiency in communication across various stakeholders.

Responsibilities

• Supervise and support field technicians and inspectors.
• Coordinate service work, inspections, and small tenant projects.
• Ensure compliance with NFPA standards and internal policies.

Skills

Team management

Operational oversight

Communication skills

Financial performance monitoring

Knowledge of NFPA standards

Education

Bachelor’s degree in construction management or related field

NICET Level II certification

Tools

Microsoft Office

Job description

Our team is looking for an experienced fire protection professional to lead our Inspection & Service operations in Concord, NC. In this role you will oversee field teams, drive operational excellence and maintain strong client relationships.

What You’ll Do

• Supervise and support Field Technicians and Inspectors, providing leadership, direction, and day‑to‑day operational oversight
• Coordinate scheduling and assignment of service work, inspections, and small‑scale tenant projects
• Ensure all field activities are completed on time, within budget, and aligned with customer expectations
• Track and report departmental financial performance, supporting operational and business decisions
• Establish performance goals, monitor progress, and drive accountability across the team
• Partner with leadership to identify training and development opportunities that strengthen team capability
• Ensure compliance with NFPA standards, fire codes, and internal safety and operational policies

What You’ll Bring

• Bachelor’s degree in construction management, business, or related field preferred; or equivalent combination of education and professional experience
• Minimum of 7 years fire protection inspection & service experience, including 3 years in a leadership role
• NICET Level II certification required
• Valid driver’s license required
• OSHA‑10 required
• Strong working knowledge of NFPA 13, 14, 20, and 25 and industry‑standard inspection and service practices
• Proven ability to manage teams, workflows, and performance in a fast‑paced environment
• Experience overseeing scope, budget, and scheduling for field operations
• Financial awareness with the ability to monitor and report on departmental performance
• Clear, confident communicator who can engage effectively across field staff, leadership, and clients
• Proficiency in Microsoft Office; strong organizational and problem‑solving capabilities
• OSHA‑30 and backflow certifications preferred

Why You’ll Love It Here

• Lead a critical function within a growing Fire Protection Services team delivering essential life safety solutions
• Shape team performance, training, and operational excellence in a high‑impact leadership role
• Work alongside experienced professionals committed to safety, quality, and continuous improvement
• Contribute to projects that directly protect people, property, and communities through reliable fire protection systems

Curious about the innovative work our Fire Protection Services team is delivering? Explore our approach to fire and life safety solutions at: chasolutions.com/solutions/fire-protection/.

Salary Range

$110,000 - $125,000

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards.

Culture / EEO Statement

At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways – always searching, never settling – to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward‑leaning, always pushing the limits of what is possible.

We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.