Insight Analyst

Finlays Solutions; Massachusetts; Hybrid; USD 65,000 - 70,000; Full time

Job summary

Finlays Solutions is seeking a data-driven Customer Insights professional to support stakeholders globally by turning market and consumer data into actionable insights. You will primarily use Excel to analyze diverse data sources and craft PowerPoint reports to drive business recommendations.

The role requires experience in insights, market research, and data analysis, with a strong ability to tell compelling stories from numbers and present findings to cross-functional teams.

Qualifications

• Bachelor’s degree in Marketing, Business, Data Analytics or a related field.
• Proven experience in insights, market research, data analysis or similar analytical role.
• Advanced Excel and PowerPoint skills, including pivot tables and data visualization.

Responsibilities

• Create content and storytelling from market and consumer data.
• Develop presentations, reports and trend summaries for internal/external audiences.
• Translate data into concise, engaging narratives for decision-makers.
• Support thought-leadership content through desk research.
• Ensure deliverables are polished, accurate and visually compelling.
• Present insights and trends to clients and stakeholders in a clear, commercially relevant manner.
• Analyze consumer, market, category, and innovation data to identify trends.

Skills

Analytical thinking

Storytelling

Written communication

Independence

Cross-functional collaboration

Education

Bachelor’s degree in Marketing or related field

Tools

Excel

PowerPoint

Job description

Location: Greater Boston or Greater Chicago location preferred. Hybrid office/remote

Exemption Status: Exempt

Pay / Salary Range: $65,000-$70,000

Travel Required: 10-20%

About Us

Finlays Solutions is a leading partner to the B2B beverage manufacturing industry, recognized for its deep expertise, strong industry relationships, and commitment to innovation. The company plays a central role in supporting beverage brands, flavor houses, private label partners, and manufacturers through high-quality products, technical capabilities, and collaborative problem-solving. With a strong presence in the ready-to-drink beverage market, Finlays Solutions focuses on identifying emerging opportunities, expanding into new market spaces, and delivering solutions that meet evolving customer and consumer needs.

Finlays Solutions operates with a strong commitment to its mission, values, ethics, and long-term goals, ensuring that every initiative reflects the company’s dedication to integrity, partnership, and sustainable success.

Job Summary

Customer centricity, market insight and data-driven decision-making are central to the Finlays Solutions value proposition. The Customer Insights function is core to driving commercial growth and customer partnership, ensuring Finlays is well placed to lead the future of the beverage industry.

This role is focused on supporting stakeholders across the Finlays Solutions global business by providing data and insights. This will center on using Excel to analyze data from different sources, such as market data and consumer survey data, to generate insights and make business recommendations in PowerPoint reports.

We are looking for someone with experience in insights, market research, data management or a related field who enjoys working with data and transforming information into compelling stories.

• Content Creation & Storytelling
• Develop presentations, reports and trend summaries for internal and external audiences
• Translate complex data into concise and engaging narratives
• Support the creation of thought-leadership content through desk research
• Ensure all deliverables are polished, accurate and visually compelling
• Present insights and trends to clients and stakeholders in a clear, engaging and commercially relevant manner
• Insights & Analysis
• Analyze consumer, market, category and innovation data to identify trends and opportunities
• Synthesize multiple sources of information into clear, actionable insights
• Support with the development of insights-led recommendations for customer projects
• Data Maintenance
• Clean, validate and maintain data from third-party insight platforms, including consumer, category and market datasets
• Support the preparation and organization of data for analysis and reporting

Qualifications & Requirements

• Bachelor’s degree in Marketing, Business, Data Analytics or a related field
• Proven experience in an insights, market research, data analysis or similar analytical role
• Experience analyzing varied inputs, e.g., large datasets and global industry trends, and pulling this together in a streamlined and relevant manner
• Advanced Microsoft Excel and PowerPoint skills, including pivot tables, lookup functions, data visualization and presentation development
• Strong analytical skills with the ability to identify trends, draw conclusions and translate findings into commercially relevant recommendations
• Excellent attention to detail, with a focus on accuracy, consistency and quality across all deliverables
• Strong written communication and storytelling skills, with the ability to present insights clearly and confidently to a variety of audiences
• Self-motivated and organized, with the ability to manage multiple priorities and work independently in a fast-paced environment
• Collaborative working style with experience working across cross-functional teams
• Willingness to travel occasionally (10-20%) to support customer engagement, cross-functional collaboration and attendance at industry conferences

Physical Demands

• Willingness to work additional hours, and tailor schedule appropriately, to support team goals and meet deadlines
• Must possess adequate vision, hearing, and verbal communication skills to meet essential job performance and safety standards
• Ability to stand and walk for extended periods and regularly perform physical tasks such as pushing, pulling, lifting, climbing, bending, stooping, squatting, and using hands for detailed tasks
• Work environment sometimes involves exposure to inclement weather
• Physically capable of performing tasks such as lifting, climbing, and using hand and power tools, including pallet jacks, scales, ladders, and standard material handling and cleaning equipment
• Capable of safely lifting up to 50 pounds frequently throughout the day; ability to handle heavier items with proper lifting equipment or team-assisted techniques to ensure safety
• Employees must be able to work in a dynamic manufacturing environment that may include exposure to odors, dust, moderate noise levels, and fluctuations in temperature and ventilation
• Appropriate personal protective equipment (PPE) must be worn at all times, which may include but is not limited to: safety glasses, steel-toed shoes, gloves, hairnets, uniforms, and face shields, as required by specific job duties and safety protocols

Quality Statement

• Our Quality and Food Safety Management strategy is anchored by our food safety and quality culture and a two-pronged approach to “be the best” as we produce “only the best”. Every employee has a role to play in this strategy as outlined by the following:
• Follow Good Manufacturing Practices (GMP’s), allergen control, food defense, HACCP, SQF, and regulatory requirements so that we make consistently safe, quality products.
• Ensure the presence of visitors, contractors, and customers are documented on each visit in and out of the facility to maintain good manufacturing practices, allergen controls, food defense/food security and HACCP controls.
• Report all food safety and quality issues to management immediately.
• Partner with colleagues across all functions to share knowledge, skills, and information regarding quality and food safety.
• Adhere to all health and safety work practices.
• Exhibit an understanding of quality and food safety standards and be able to speak about the Finlays quality and food safety system and your role in it.
• Handle customer complaints in a timely and professional manner so that the customer is put first, always.
• Participate fully in Finlays programs that drive continuous improvement methodologies.

Any employee in doubt as to the role they play in the Finlays quality and food safety management system must reach out to the site Quality Manager or VP of Quality.

Equal Opportunity Statement

Finlays Solutions is an equal employment opportunity employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Finlays employs individuals that are 18 years of age or older.

This position is not eligible for Visa Sponsorship.