INSIDE SALESPERSON

Builders' General; Freehold (NJ); On-site; USD 38,000 - 52,000; Full time

Job summary

Builders' General Supply Company (BGS) is seeking a motivated sales/customer service associate to support daily store operations in New Jersey. You will assist customers in person or by phone, quote estimates, and help coordinate deliveries with the shipping team.

The role emphasizes maintaining stock, processing transfers, and delivering high customer satisfaction as part of a collaborative store team in a busy retail environment.

Qualifications

• Experience with lumber or building supplies is strongly preferred.
• At least 1 year of sales, sales support, or customer service experience is preferred.
• Excellent communication skills are required.

Responsibilities

• Assist customers in-store or by phone with purchases and questions.
• Quote and prepare estimates for customers.
• Schedule deliveries with customers and the shipping department.
• Maintain store stock and assist with inventory.
• Write transfers to other locations when requested.
• Other duties to ensure customer satisfaction.

Skills

Lumber/building supplies experience

Sales or customer service experience

Excellent communication

Tools

Building supplier systems software

Job description

Builders' General Supply Company (BGS) has been in business since 1931, and works for and continually strives to build our relationship with our customers. The true cornerstone of the company is a passion for offering a complete line of building products and services with competitive pricing, quality products and reliable, honest service, made possible by the dedicated work ethic of our employees. This creed has stood the test of time and created the strong foundation that support our distinguished reputation in the industry.

ESSENTIAL FUNCTIONS:

• Prepares the store for daily business (opening and closing).
• Assists customers (in person or on the phone) with purchases and questions.
• Maintains records of all sales promotions, informs customers of current promotions and specials.
• Quotes and produces estimates for customers.
• Takes special orders and follows-up with customers.
• Schedules deliveries with customer and shipping department.
• Handles all job responsibilities to ensure a high level of customer satisfaction.
• Develops and increases sales revenue to meet assigned targets/goals.
• Maintains store stock to desired level.
• Writes transfers to other locations when requested.
• Assists with inventory.
• Other duties as requested directed or assigned.

Requirements

QUALIFICATIONS:

• Previous lumber or building supplies experience strongly desired.
• Work experience of at least one year in sales, sales support, or customer service preferred.
• Excellent communication skills are required.
• Experience using various third party building supplier system applications desired.

PHYSICAL DEMANDS:

• The position is located in a store and could involve sitting, standing, walking, reaching and lifting for long periods of time throughout the day.
• Must be able to lift up to 50 pounds.