Inside Sales Support Specialist

Döhler GmbH; Princeton (NJ); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Work with passion

Take ownership

Grow your career

Global team

Team first culture

Job summary

Döhler GmbH in Princeton, NJ is seeking an Inside Sales Support Specialist to be the key contact for Account Managers, supporting new and existing customers, and managing quotes, orders and data accuracy. This full-time onsite role collaborates with the Pricing Team and Account Managers to ensure smooth lead-to-order processes.

You will maintain master data, process samples, prepare contracts, and assist with forecast and new product setups while proactively addressing overdue accounts.

Qualifications

• 2–5 years of experience in sales operations or sales support.
• Excellent communication skills with the ability to communicate to all levels.
• Demonstrated problem solving and analytical capability.
• Operate in a fast-moving environment with responsibility to achieve business objectives.

Responsibilities

• Processing sample requests in a timely and accurate manner
• Preparing quotations, contracts and price agreements quickly with Pricing Team and Account Managers
• Keeping system tracking up to date with all relevant data inputs
• Continuously updating customer master data
• Ensuring optimum information exchange within the division and interfaces
• Supporting Sales during Lead-to-Order process, including RFI
• Fulfilling administrative tasks to support Account Managers, including Forecast entry and New Product set ups
• Proactively managing any customer overdues

Skills

Sales operations

Customer service

Communication

Analytical thinking

Education

College degree

Tools

SAP

Job description

• Job Function: Sales & Account Management
• Entry Level: Professionals

Company Description

We are a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the global food, beverage and life science & nutrition industry. We are all about mastering sensory experience and nutritional performance.

We offer exceptional opportunities for passionate people who want to shape the future of nutrition in an entrepreneurial and impact-driven environment. Here, you have the freedom to take ownership and to thrive both professionally and personally. Be part of a highly committed team with a clear purpose: at Döhler, smart ideas have a way of becoming great products.

Together, we bring ideas to life.

Job Description

Our Inside Sales Support Specialist is the key point of contact for our Account Managers to support both new and existing customers. This position plays a vital role in delivering exceptional service that builds trust and long-term relationships. Working in close collaboration with Account Managers, you’ll help manage the entire sales cycle and coordination of internal departments. This role blends customer and internal interactions, ensuring smooth operations through accurate quoting, order processing, project flow and data management. If you’re detail-oriented, tech-savvy, and passionate about supporting sales success, this is a great opportunity to grow within a dynamic team.

This is a full-time, onsite role based in our Princeton, NJ office and does not require any business travel.

Your Role:

• Processing sample requests in a timely and accurate manner
• Preparing quotations, contracts and price agreements quickly in collaboration with Pricing Team and Account Managers
• Keeping system tracking up to date with all relevant data inputs
• Continuously updating customer master data.
• Ensuring an optimum exchange of information within the division and with the interfaces.
• Supporting Sales and customers during entire Lead-to-Order process, including Opportunity management Requests for Information (RFI).
• Fulfilling administrative tasks to support Account Managers, including Forecast entry and New Product set ups.
• Proactively managing any customer overdues.

Salary Range

- $75,000 - 90,000

The compensation range provided reflects the expected base compensation only and does not include potential bonuses, incentive plans, or benefits. An individual’s final compensation offer will be based on a variety of factors, including but not limited to education level, relevant experience, training, and geographic location.

Qualifications

Your Profile:

• College Degree
• 2-5 years of experience in sales operations or sales support, ideally within the Food & Beverage, or ingredient industry
• SAP knowledge preferred
• Excellent communication skills with the ability to communicate to all levels
• Demonstrated problem solving and analytical capability
• Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives

Additional Information

What WeOffer:

• Work withpassion:We create an environment where passion meets profession. Meaningful work and positive energy inspire people to give their best and make lasting contribution to our shared success.
• Take ownership:We empower you to take ownership and share your ideas. Whatever your role, you have the opportunity to show initiative and make an impact.
• Grow yourway:With flexibledevelopmentopportunitiesacross departments and a global team, you can broaden your skills, discover newstrengthsand actively shape your career path.
• Thrive in a global environment:Join an international team bringing together multiplecultures,languagesand perspectives to sparknew ideasand inspiration.Through global collaboration, you expand your horizon both professionally and personally.
• The team always wins:We build real connections and grow together. By sharing knowledge and valuing each other’s strengths, we create a culture where trust and team playlead to shared success.

EqualOpportunities for All

We welcome applications from people of all backgrounds regardless of age, ancestry, disability, ethnic origin, gender, gender identity or expression, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.

A good match starts with shared values. Complete our Culture Fit Challenge to find out how well your mindset aligns with the way we work.