Inside Sales Specialist

Imerys; United States; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Imerys, a global leader in mineral-based specialty solutions, is hiring an Inside Sales Specialist for the Ceramics market at its Roswell, GA headquarters. The role is hybrid, with three days in the office and two days remote, and focuses on supporting key accounts and sales processes to achieve planned results.

You will learn Imerys segments, explain technical market information, and collaborate cross-functionally with S&OP, Product Management, Marketing, and Customer Service to optimize

Qualifications

• Bachelor's degree preferred.
• 2+ years of customer and/or technology experience.
• Proven ability to learn new technical products and translate to customer solutions.

Responsibilities

• Learn all Imerys segments and product offerings.
• Position the company as a driven solution through technical and market information.
• Collaborate cross-functionally to support the sales process.
• Maintain Tile and Fiberglass revenue; support key accounts.
• Manage a portfolio of inside sales accounts and grow the business.
• Analyze competitors and identify sales opportunities.
• Drive pricing notices and support admin for sales with key accounts.
• Provide monthly forecast guidance and backlog reporting.
• Collaborate with S&OP, Product Management, Marketing, and CS.

Skills

Customer relationship

Salesforce

Excel

Google Suite

Attention to detail

Self-motivated

Cross-functional

Fast-paced environment

Industry knowledge

Education

Bachelor's degree, preferred

Tools

Salesforce

Excel

Job description

The Company Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.4 billion in revenue and 12,300 employees in 40 countries in 2025. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts. Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.

Job Summary Role Overview:

Imerys, global leader providing mineral-based specialty solutions for industry, is hiring an Inside Sales Specialist. In this role, you will be responsible for supporting our customer base, sales resources, products and channels for the Ceramics market to achieve planned results. This position is located in our Roswell, GA Headquarters. Hybrid (3 days in the office, 2 days remote).

You will:

• Learn all Imerys segments and product offerings
• Position our company as a driven solution by explaining technical, industry and market information
• Join and collaborate with your colleagues, cross-functionally, to support the sales process

Sales Responsibilities:

Maintains the Tiles and Fiberglass revenue, understands and interprets customer requirements, and provides inside sales support to key accounts.

Manages a portfolio of inside sales accounts to learn and grow the business, while capturing an opportunity to generate new business.

Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.

Drive price notice process and support administrative function for sales with key accounts.

Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, such as supporting the Life Sciences team with administrative requests (Salesforce, samples, credits).

Works closely with S&OP, Product Management, Marketing, and Customer Service to understand capacities, supply capability, and pricing guidance.

Monthly Sales Reporting on Back-log, opportunity report, and monthly tracking of growth programs.

Provide forecast guidance for accounts on a monthly basis.

Ensure competitiveness by evaluating pricing and communicating increases with sales managers as needed.

Manage Imerys internal portals, including Salesforce (samples, opportunities, and complaints), pricing, and document management.

Supports Sales Managers and Sales Director on pricing & product inquiries.

Job Requirements:

• Bachelor's degree, preferred
• Minimum 2 years of relevant experience working with customers and/or technology
• Basic knowledge of products sold into the Ceramics Market.
• Proven track record of quickly mastering new technical products or systems and translating that knowledge into solutions for customers.
• Proficient in Excel, Salesforce, and Google Suite
• Attention to detail & process oriented
• Self-Motivated
• Cross-Functional
• Works in a fast paced environment
• General industry and competitor knowledge of the Ceramics market.
• Basic customer relationship skills

Position Type:

Full time and Permanent

IMERYS is an Affinite Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

Notice of E-Verify Participation (U.S. Candidates Only)

Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.4 billion in revenue and 12,300 employees in 40 countries in 2025. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.