Inside Sales Specialist

FUJIFILM Biotechnologies; Madison (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

FUJIFILM Cellular Dynamics, Inc. in Madison, WI, is seeking a results-oriented professional to drive early-stage qualification and lead generation for Discovery Research opportunities.

You will engage scientific and business contacts, assess fit, and hand off to Account Management to advance opportunities. The role requires a life sciences background and strong consultative communication, with experience in CRM and multi-channel outreach.

Qualifications

• Bachelor's degree in Life Sciences, Chemistry, Pharmacy, Biotechnology, Business, Marketing, or related field.
• Two or more years of experience in life sciences, inside sales, business development, marketing, customer success, or a customer-facing role.
• Strong consultative communication, organization, research, and CRM skills with ability to engage scientific and business audiences.

Responsibilities

• Respond promptly to inbound inquiries and conduct targeted outbound prospecting.
• Engage scientific, technical, and business contacts to understand development stage, timing, funding, and objectives.
• Assess early technical and commercial fit by linking customer requirements to Discovery Research capabilities.
• Qualify leads using consistent criteria and hand off to Account Management.
• Build and maintain pipeline through campaigns, conferences, referrals, and digital channels.
• Research target companies, pipelines, competitive activity, and stakeholders for outreach strategies.
• Collaborate with Account Management on territory plans and next-step coordination.
• Coordinate with SMEs to clarify requirements and align opportunities with sites and teams.
• Maintain Salesforce data with qualification rationale, needs, and handoff status.
• Track progression, re-engage stalled opportunities, and provide market trend visibility.
• Share insights with Marketing to improve targeting and follow-up.

Skills

CRM skills

Consultative communication

Organizational skills

Research skills

Education

Bachelor's degree in Life Sciences/related field

Job description

Position Overview

This role supports the lead-generation and qualification process that expands market coverage and delivers qualified opportunities to Account Managers that may come from distribution and online platforms as well as trade shows and marketing campaigns by building early customer relationships, qualifying opportunities, and supporting growth across the Discovery Research portfolio. Working closely with FUFJIFILM Cellular Dynamics, Inc. (FCDI) Sales, Marketing, Commercial Applications/Technical, Product Management, and Custom Solutions, this role serves as an early point of contact for prospective customers and help move well qualified opportunities into the sales process.

Company Overview

At FUJIFILM Cellular Dynamics, we're unlocking the power of human cells to change lives. Using revolutionary induced pluripotent stem cell (iPSC) technology, we drive advancements in drug discovery, disease modeling, cell therapy, research tools, and cell therapy manufacturing. Our mission is deeply meaningful, and we're looking for bold innovators to join us.

At FUJIFILM Cellular Dynamics, you'll thrive in a collaborative and cutting-edge environment that encourages creativity and celebrates breakthroughs. If you're ready to do work that makes a real impact and propels healthcare forward, this is your chance to be part of something extraordinary for science, patients, and yourself.

Our headquarters is in Madison, Wisconsin, a dynamic city celebrated for its lakes, parks, cultural richness, biotech leadership, and access to world-class academia.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Essential Job Functions

• Respond promptly to inbound inquiries and conduct targeted outbound prospecting across accounts with potential relevant needs.
• Engage scientific, technical, and business contacts to understand the development stage, timing, funding, decision process, and broader program objectives.
• Assess early technical and commercial fit by connecting customer requirements to relevant Discovery Research capabilities.
• Qualify leads using consistent criteria, document discovery clearly, and convert appropriate leads into actionable opportunities with a timely, well-structured handoff to Account Management.
• Build and maintain pipeline through marketing campaigns, conferences, referrals, digital channels, dormant-lead follow-up, and focused outreach to priority accounts and emerging programs.
• Research target companies, development pipelines, competitive activity, and key stakeholders to develop informed outreach strategies and account-level insights.
• Partner with Account Management on territory and account plans, prospecting priorities, customer follow-up, meeting preparation, and next-step coordination throughout the early sales process.
• Coordinate with technical subject matter experts to clarify customer requirements, prepare capability discussions, and ensure potential opportunities are aligned with the appropriate site, service, and technical team.
• Maintain accurate and timely lead, account, contact, activity, and opportunity data in Salesforce, including qualification rationale, customer needs, next steps, and handoff status.
• Track lead progression, identify stalled or unresponsive opportunities, support re-engagement, and provide visibility into pipeline activity, customer feedback, and market trends.
• Share insights with Marketing and commercial partners to improve audience targeting, campaign follow-up, messaging, content, and overall lead-management effectiveness.

Qualifications

• Bachelor's degree in Life Sciences, Chemistry, Pharmacy, Biotechnology, Business, Marketing, or a related field.
• Two or more years of experience in life sciences, inside sales, business development, marketing, customer success, or another customer-facing commercial role.
• Strong consultative communication, organization, research, and CRM skills, with the ability to engage both scientific and business audiences.

Knowledge, Skills & Abilities

• Basic understanding of the drug discovery and life-sciences research market
• Ability to navigate complex global customer organizations
• Excellent communication skills
• Demonstrated problem-solving capability
• Demonstrated ability to develop relationships with customer stakeholders
• Ability to manage multiple priorities
• Experience using CRM systems to manage customers
• Ability to work effectively in a global, matrixed organization

Preferred Experience

• iPSC-derived cells and related life-science research tools
• Drug discovery and disease modeling workflows
• Pharmaceutical and biotechnology R&D organizations
• Large global/enterprise life-science accounts
• Distributors and third-party commercial channels
• Digital procurement and life-science marketplace platforms
• Custom scientific solutions or services
• Lead generation and digital demand-generation programs

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([e-mail]).