Inside Sales Representative (Remote)

Stress Free Auto Care; Austin (TX); Remote; USD 25,000 - 35,000; Full time

Job summary

An innovative automotive service company in Austin, Texas is seeking a sales-driven customer service professional. In this role, you will manage inbound and outbound calls, convert them into service appointments, and provide exceptional customer support. This position offers a competitive wage of $25/hour plus commission, along with remote work opportunities and career growth potential.

Benefits

Competitive Base Pay: $25/hour + Commission

PTO + 6 paid holidays annually

Medical, Dental, and Vision Insurance

401(k) with 4% employer match

Employee referral program

Career Growth Opportunities

Qualifications

• Sales-driven with ability to build trust and uncover needs.
• Experience handling 75–100 calls per day.
• Consultative selling without being pushy.

Responsibilities

• Convert calls into confirmed vehicle service appointments.
• Achieve KPIs for conversion rates and upsells.
• Provide VIP customer service and clear communication.

Skills

Sales Development / Call Center / Inside Sales experience

Strong phone presence

Ability to influence and close

Proficiency with CRM tools

Fast and accurate typing

Job description

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

About the Role

At Stress Free Auto Care, we’re redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We’re seeking sales-driven customer service professionals who can confidently handle 75–100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won’t be cold calling strangers—these are warm leads and current customers—your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.

What You’ll Do

• Convert inbound and outbound calls into confirmed vehicle service appointments.
• Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
• Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.
• Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
• Communicate clearly with customers about services, timelines, and costs.
• Use our CRM to track leads, schedule appointments, and document all customer interactions.
• Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.

What’s in It for You

• Competitive Base Pay: $25/hour + Commission
• PTO + 6 paid holidays annually
• Medical, Dental, and Vision Insurance
• 401(k) with 4% employer match
• Employee referral program
• Fully Remote: Work from anywhere in the U.S.
• Career Growth: We’re expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.

What We’re Looking For

• Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required).
• Strong phone presence with experience handling high call volumes (75–100+ calls/day).
• Ability to influence and close without being pushy—consultative, trust-based selling.
• Skilled at meeting or exceeding sales and service KPIs.
• Proficiency with CRM tools and strong organizational skills.
• Fast and accurate typing (40+ WPM).
• Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.

Apply today and turn customer conversations into revenue—and rewards!

Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.