Inside Sales Representative Pet Health

Elanco; Madrid (NM); Hybrid; USD 39,000 - 58,000; Full time

Benefits offered by this job

Hybrid work model

Domestic travel up to 10%

Job summary

Elanco is seeking an Inside Sales Representative for Pet Health in Madrid. You will manage and grow accounts across veterinary clinics, pet shops and other stakeholders, driving adoption and customer satisfaction through remote, phone and digital interactions.

The role requires a Bachelor’s degree in a related field, 1–2 years in a commercial role, fluent Spanish and Catalan, and strong CRM and Office skills. Hybrid work: three days in the Madrid office and two days at home.

Qualifications

• Bachelor’s degree in a relevant field.
• 1–2 years in sales or a commercial role.
• Fluent Spanish and professional Catalan.
• CRM and Microsoft Office proficiency.

Responsibilities

• Manage and grow Pet Health accounts across veterinary clinics, pet shops and stakeholders.
• Drive product adoption, sell-out, and portfolio growth through remote interactions.
• Coordinate with Field Sales Representatives and Key Account Managers on account strategies.
• Maintain accurate records, pipelines, and insights in the CRM system.

Skills

Spanish fluency

Catalan proficiency

CRM proficiency

MS Office

Education

Bachelor’s degree in Veterinary Medicine/Animal Science/Biology/Business Administration

Tools

Salesforce or Veeva

Job description

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Inside Sales Representative Pet Health

As an Inside Sales Representative, you will manage, retain and grow Elanco’s portfolio across assigned Pet Health accounts through high-impact remote commercial interactions. Working closely with Field Sales Representatives, Regional Sales Managers and Key Account Managers, you will contribute to product demand, sell-out performance and exceptional customer experiences across veterinary clinics, pet shops and other key stakeholders.

Your Responsibilities:

• Drive product adoption, sell-out performance and portfolio growth across targeted Pet Health accounts, monitoring commercial metrics to achieve or exceed targets.
• Identify customer needs and business drivers, present tailored Elanco solutions, address objections and close sales opportunities through consultative selling.
• Prospect for and qualify new business opportunities through outbound campaigns within the assigned portfolio.
• Partner with Field Sales Representatives and Key Account Managers to coordinate account strategies and align phone, digital and in-person customer interactions.
• Maintain accurate customer records, sales pipelines, account plans and call insights in the CRM system while staying informed about Elanco products, competitor activity and veterinary market trends.

What You Need to Succeed (minimum qualifications):

• Bachelor’s degree in Veterinary Medicine, Animal Science, Biology, Business Administration or a related discipline.
• 1–2 years of relevant experience in sales, inside sales, customer success or another commercial role.
• Fluent Spanish and professional proficiency in Catalan.
• Professional communication and negotiation skills, with the ability to build relationships remotely, influence decision-makers and manage customer objections.
• Proficiency with CRM platforms and Microsoft Office applications, including Excel, PowerPoint and Teams.

What will give you a competitive edge (preferred qualifications):

• Previous experience in the animal health, pharmaceutical or fast-moving consumer goods industry.
• Experience working with CRM platforms such as Salesforce or Veeva.
• Professional proficiency in English.
• Experience managing multiple accounts, maintaining sales pipelines and balancing prospecting with account development.
• Experience collaborating with Sales, Marketing, Customer Support and other cross-functional teams.

Additional Information:

• Travel: Up to 10% domestic travel for team meetings, national events and key client interactions.
• Location: Madrid, Spain
• Work model: Hybrid, with three days per week in the Madrid office and two days working from home.

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.