Inside Sales Representative - Pacific Northwest

Standard Process Inc; Washington; Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

401(k) plan

Wellness program

Educational assistance

Job summary

Standard Process Inc. is seeking an Inside Sales Representative to drive sales in the district under the guidance of the District Sales Manager.

You will provide product information, generate new leads, and move opportunities through a consultative sales process by phone and email. You will manage a high volume of calls and emails, maintain CRM records, and collaborate with Sales, Customer Care, Analytics, Marketing, and Finance to advance deals.

Qualifications

• Education: Bachelor’s degree in Sales or Marketing preferred, or equivalent work experience in related field.
• 2+ years of inside sales, account management, or customer support experience.
• Experience with consultative phone sales, presenting product information, prospecting, and cold calling is preferred.
• Experience using CRM software is a plus.

Responsibilities

• Meet and exceed sales revenue and account contact goals for the territory.
• Develop professional sales relationships with healthcare professionals via phone and email.
• Manage high volume of inbound and outbound calls and emails daily to support customers.
• Process customer orders via phone or email.
• Log and track all communication and opportunities in CRM.

Skills

Communication

Customer service

Time management

Multitasking

Teamwork

Education

Bachelor’s degree in Sales/Marketing

Tools

CRM software

Microsoft Office

Job description

For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.

Position Overview

Under the direction of the District Sales Manager, the Inside Sales Representative will be responsible for driving sales in their respective district. The Inside Sales Representative will provide product information to customers and utilize the company selling process to close the sale. This role will be responsible for developing new leads and communicating with current customers through needs analysis ensuring a smooth sales process. Goals will be achieved through reaching the required number of outbound calls, emails, and other designated touch points daily to engage with qualified leads, existing accounts, and new customers.

Essential Functions

• Meet and exceed assigned sales revenue and account contact goals for the territory
• Develop professional sales relationships with HCPs via phone and email
• Manage large volume of inbound and outbound calls and emails daily to support customers
• Process customer orders via phone/email
• Utilize professional communication skills with external customers and internal departments
• Utilize product knowledge and sales skills to identify and meet customer needs
• Keep up with Standard Process product and service information and updates
• Explain and demonstrate features of products and services
• Convert pre-qualified leads and generate new business with existing customers
• Promote excellence by providing superior service to customers
• Handle customer inquiries (product questions, costs, shipping/tracking, etc.) as they occur
• Assist field sales organization on sales related activities as needed
• Maintain a database of customers and leads; log and record all communication and opportunities in CRM tool
• Organize and prioritize customer follow up calls
• Learn industry, product, market segments, and appropriate tools to grow customers
• Partner with Sales, Customer Care, Analytics, Marketing, and Finance as needed to advance the sales process
• Utilize analytics and market intelligence to make confident and strategic decisions to drive business growth
• Travel to regional or national tradeshows and conferences to represent Standard Process in the exhibitor booth

Qualifications

• Education Bachelor’s degree in Sales or Marketing preferred, or equivalent work experience in related field
• Experience 2+ years of experience in inside sales, account management, or customer support
• Experience with consultative phone sales, presenting product information, prospecting, and cold calling preferred
• Experience using Customer Relationship Management (CRM) software is a plus
• Specialized Knowledge and Skills Excellent communication skills both verbal and written
• Results driven individual with strong desire to succeed, high energy, self-starter
• Strong commitment to customer service and product descriptive skills
• Strong organizational and time management skills
• Adaptable, professional, courteous, and motivated
• Knowledge of commonly used terms in the supplement industry
• Ability to multitask and work in a fast and changing environment
• Must work well individually and as a member of a team
• Willingness to learn new skills and actively participate in professional development
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRM
• Strong internet research skills required

Compensation

The anticipated hourly pay range for this position is $27.24 to $39.50, with a midpoint of $33.37. This range is based on the cost of labor in Wisconsin and may change based on labor costs in other locations. While compensation will ultimately be determined based on qualifications and experience, offers typically do not exceed the midpoint of the range!

Travel Requirements

5-10%

Benefits Package

We offer a comprehensive and competitive benefit package, which includes:

• Competitive salary and annual incentive program
• Comprehensive health care and flexible benefit plan, Company-matched 401(k) plan
• Profit sharing plan
• Platinum WELCOA award-winning wellness program, including:
• Daily fitness classes
• Free life coaching services $450 monthly Standard Process supplement allowance Paid time off Educational assistance Company hosted outings and events Strong community involvement

Equal Opportunity Statement

Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.

Company Culture

Standard Process Careers Change Lives With a mission as important as ours, it’s critical to have the right people on your team. We are proud and humbled to say, we do. Our incredibly talented employees share our passion for helping people live healthier lives. Through our high-quality nutritional and herbal supplements, we have been empowering people to take back their health. We do this by staying true to our values. We are committed to practices that support health, like organic and regenerative farming, and our sustainability efforts. It takes a team effort. But we are more than that – we are family.