Inside Sales Representative M/F

Safran Group; West Henrietta (NY); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Sales bonus

Medical coverage

Dental coverage

Vision coverage

HSA / FSA

401(k) matching

Gym reimbursement

Tuition reimbursement

Inclusive culture

Job summary

Safran is seeking an Inside Sales Representative in North America (New York area) to support revenue growth by managing customer follow-up, qualifying leads, and maintaining accurate pipeline visibility. The role collaborates with Sales Managers, channel partners, and cross-functional teams to drive opportunities from lead through purchase order closure.

The position requires 1–3 years in Inside Sales or related roles, strong communication, and disciplined Salesforce management.

Qualifications

• Bachelor's degree in Sales, Business Administration, or a related field preferred, or equivalent combination of education and relevant work experience
• 1-3 years' experience in Inside Sales, sales development, or a commercial customer-facing role
• Autonomous in sales development, prospecting, qualification, and closing
• Strong ability to determine customer needs and position appropriate solutions
• Experience with pricing, negotiation, and basic legal/commercial terms
• Proficiency with CRM, ERP, and standard desktop software
• Strong attention to detail and commitment to continuous improvement
• Team-oriented mindset with the ability to collaborate across global functions
• Adaptable, customer-focused, and effective in managing time and priorities

Responsibilities

• Follow up on quotes with customers, third-party resellers, and channel partners to confirm procurement timelines, identify required revisions, and advance opportunities toward purchase order closure
• Maintain extensive phone and email communication with customers, Sales Managers, channel partners, and internal teams to support active opportunities and customer needs
• Conduct proactive check-in calls with existing customers to uncover new business opportunities, identify follow-on requirements, and support account growth with Sales Managers
• Convert Marketing-generated leads into qualified opportunities across assigned territories, markets, or product lines
• Support the full sales cycle by assisting with lead qualification, customer communication, onboarding, quoting, opportunity progression, and order execution
• Enter, maintain, and ensure the accuracy of all accounts, leads, quotes, and opportunity information in Salesforce to support reliable forecasting and pipeline visibility
• Manage pipeline activity in Salesforce, including opportunity tracking, lead-to-close progression, next steps, close dates, and forecast accuracy
• Initiate and manage customer onboarding and vendor setup documentation by collecting required information, supporting payment term setup, and ensuring standard terms or required approvals are completed before sale closure
• Partner with Sales Managers and cross-functional teams to support key accounts, resolve customer issues, coordinate required approvals, and identify growth opportunities
• Drive revenue through proactive customer follow-up, procurement timeline management, quote support, and consistent progression of opportunities toward closed orders

Skills

Inside Sales

Prospecting

Negotiation

CRM software

Attention to detail

Education

Bachelor's degree in Sales/Business Administration

Tools

CRM systems

ERP systems

Job description

Inside Sales Representative M/F

Job details

General information

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.

Safran Electronics & Defense is an international company with more than 19,000 employees who bring together expertise and team spirit to design high-technology solutions for the aerospace, defense and space sectors. By combining human and technological intelligence, the company develops products and services for both civil and military customers, operating on land, at sea, in the air and in space.

Reference number

2026-185762

Domain

Programs / Customer Relations

Job field / Job profile

Sales / marketing - Sales administrator

Job title

Inside Sales Representative M/F

Employment type

Permanent

Professional category

Employees / Staff

Part time / Full time

Full-time

Job description

The Position:

The Inside Sales Representative is responsible for supporting revenue growth by managing customer follow-up, qualifying leads, maintaining accurate pipeline visibility, supporting quote activity, and helping drive opportunities from lead through purchase order closure. This role requires strong customer communication, disciplined Salesforce management, and close coordination with Sales Managers, channel partners, and cross-functional teams.

The Day to Day:

• Follow up on quotes with customers, third-party resellers, and channel partners to confirm procurement timelines, identify required revisions, and advance opportunities toward purchase order closure.
• Maintain extensive phone and email communication with customers, Sales Managers, channel partners, and internal teams to support active opportunities and customer needs.
• Conduct proactive check-in calls with existing customers to uncover new business opportunities, identify follow-on requirements, and support account growth in partnership with Sales Managers.
• Convert Marketing-generated leads into qualified opportunities across assigned territories, markets, or product lines.
• Support the full sales cycle by assisting with lead qualification, customer communication, onboarding, quoting, opportunity progression, and order execution.
• Enter, maintain, and ensure the accuracy of all accounts, leads, quotes, and opportunity information in Salesforce to support reliable forecasting and pipeline visibility.
• Manage pipeline activity in Salesforce, including opportunity tracking, lead-to-close progression, next steps, close dates, and forecast accuracy.
• Initiate and manage customer onboarding and vendor setup documentation by collecting required information, supporting payment term setup, and ensuring standard terms or required approvals are completed before sale closure.
• Partner with Sales Managers and cross-functional teams to support key accounts, resolve customer issues, coordinate required approvals, and identify growth opportunities.
• Drive revenue through proactive customer follow-up, procurement timeline management, quote support, and consistent progression of opportunities toward closed orders

But what else? (advantages, specificities, etc.)

• Paid Time Off
• $24-$30/hour & Eligible for 20% sales bonus
• Comprehensive medical, dental, and vision coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• 401(k) with company matching contributions
• Gym membership reimbursement
• Tuition reimbursement to support your continued education
• An innovative, inclusive culture where your ideas are valued and your contributions make a difference

Candidate skills & requirements

Bachelor's degree in Sales, Business Administration, or a related field preferred, or equivalent combination of education and relevant work experience

• 1-3 years' experience in Inside Sales, sales development, or a commercial customer-facing role
• Autonomous in sales development, prospecting, qualification, and closing
• Strong ability to determine customer needs and position appropriate solutions
• Experience with pricing, negotiation, and basic legal/commercial terms
• Proficiency with CRM, ERP, and standard desktop software
• Strong attention to detail and commitment to continuous improvement
• Team-oriented mindset with the ability to collaborate across global functions
• Adaptable, customer-focused, and effective in managing time and priorities

Annual salary

$24-$30/hour & Eligible for 20% sales bonus

Job location

North America, United States, New York

City (-ies)

45 Becker Road, Suite A West Henrietta 14586 New York

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

First experience

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

Yes