Inside Sales Representative (Counter Sales)

Colony Tire Corporation; Summerville, Northern (SC, KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) + company match

Employee Stock Ownership Plan (ESOP)

Paid holidays

Vacation time

Company paid life insurance

Short-term disability

Job summary

Colony Tire Corporation in Summerville, SC seeks a full-time Inside Sales Representative to deliver exceptional customer service and drive sales for tires and related services. You will engage prospective and existing customers across retail, commercial, industrial, and other tire categories, prepare quotes, and coordinate delivery and installation to support store profitability.

The role emphasizes accurate needs assessment, strong communication, and teamwork with Service and Store Managers to

Qualifications

• High school diploma or equivalent required; prior tire or related sales experience preferred.
• Strong customer service, sales, and communication skills.
• Primarily indoor work environment with periodic exposure to outdoor weather conditions.
• Requires standing for extended periods.
• Must be able to regularly lift up to 50 pounds and frequently lift or move items exceeding 100 pounds, with or without reasonable accommodation.

Responsibilities

• Greet, assist, and direct customers in a professional and courteous manner.
• Provide excellent customer service by demonstrating products and explaining features, benefits, and available services.
• Recommend appropriate products and services based on customer needs, applications, and budget considerations.
• Answer customer questions regarding pricing, availability, warranties, delivery timelines, product usage, and credit terms.
• Prepare accurate quotes, estimates, and bids tailored to specific customer requirements.
• Solicit new customer accounts and actively manage existing and unsold accounts.
• Coordinate and direct delivery and installation of products and equipment.
• Support store sales objectives and contribute to overall profitability.
• Communicate effectively with the Service Manager, Store Manager, and other team members regarding customer needs and order status.
• Perform other related duties as assigned to support store operations and sales goals.

Skills

Customer service

Sales

Communication skills

Education

High school diploma or equivalent

Job description

Colony Tire Corporation located in Summerville, SC, is currently seeking a full-time Inside Sales Representative to join our team!

• Medical
• Dental
• Vision
• 401(k) + company match
• Employee Stock Ownership Plan (ESOP)
• Paid holidays
• Vacation time
• Company paid life insurance
• Short-term disability

Summary:

The Inside Sales Representative is responsible for delivering exceptional customer service while driving sales growth and profitability. This role engages prospective and existing customers to sell retail, commercial, industrial, agricultural, intermodal, OTR/earthmover, and retread tires, along with road hazard programs and recommended services. The position supports daily store operations by accurately assessing customer needs, preparing quotes and estimates, and coordinating delivery and installation, while upholding Colony Tire Corporation’s standards of professionalism, integrity, and service excellence.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities; include but not limited to:

• Greet, assist, and direct customers in a professional and courteous manner.
• Provide excellent customer service by demonstrating products and explaining features, benefits, and available services.
• Recommend appropriate products and services based on customer needs, applications, and budget considerations.
• Answer customer questions regarding pricing, availability, warranties, delivery timelines, product usage, and credit terms.
• Prepare accurate quotes, estimates, and bids tailored to specific customer requirements.
• Solicit new customer accounts and actively manage existing and unsold accounts.
• Coordinate and direct delivery and installation of products and equipment.
• Support store sales objectives and contribute to overall profitability.
• Communicate effectively with the Service Manager, Store Manager, and other team members regarding customer needs and order status.
• Perform other related duties as assigned to support store operations and sales goals.

Qualifications

• High school diploma or equivalent required; prior tire or related sales experience preferred.
• Strong customer service, sales, and communication skills.
• Primarily indoor work environment with periodic exposure to outdoor weather conditions.
• Requires standing for extended periods.
• Must be able to regularly lift up to 50 pounds and frequently lift or move items exceeding 100 pounds, with or without reasonable accommodation.

Work Styles:

• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
• Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Independence - Job requires guiding oneself with little or no supervision and depending on oneself to get things done.
• Integrity - Job requires treating people with respect, keeping commitments, working ethically and upholding organizational values.
• Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Multi-task: Ability to manage multiple tasks, prioritize work, and meet deadlines.

Equal Opportunity Employer

Colony Tire Corporation / Atlantic Tire Distributors is an Equal Opportunity Employer and VEVRAA federal contractor. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status, in accordance with applicable laws.

As a federal contractor, Colony Tire Corporation / Atlantic Tire Distributors takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act.

We also prohibit harassment of any kind and are committed to maintaining a respectful and inclusive workplace.