Inside Sales Representative

Lansing Building Products LLC; Waltham (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA with company contributions

401k with employer match

Paid vacation & sick days

Tuition reimbursement & training

Life insurance

Short Term & Long Term Disability

Paid holidays

Health and wellness program

Company paid parental leave

Job summary

Lansing Building Products is seeking a customer-focused associate to serve as the primary contact for customers visiting the showroom in our Massachusetts/Greater Boston area. You will handle inbound and outbound calls, answer inquiries, and process orders for windows and exterior building products.

Responsibilities include preparing quotes based on architect plans, maintaining product knowledge, and using our inventory system to fill orders and manage stock.

Qualifications

• Experience in customer service or sales environment is preferred.
• Willingness to assist in warehouse and lift up to 70 pounds.

Responsibilities

• Be the primary point of contact for customers visiting the showroom.
• Handle inbound and outbound calls and process orders.
• Prepare quotes based on architect plans for windows and exterior products.
• Provide product knowledge and high-quality service to customers.
• Use the inventory system to fill orders and manage stock.
• Assist in warehouse duties including loading and unloading materials.

Skills

Customer service

Sales

Communication

Teamwork

Bilingual Spanish

Tools

Inventory management system

Computer skills

Job description

Posted Tuesday, August 11, 2026 at 4:00 AM

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers.

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed
• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

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A Career with Lansing Building Products offers:

• Coverage to support your overall well-being:Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future:Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture:Great Place to Work Certified every year since 2019
• Work/Life Balance:Paid Vacation & Sick Days
• Growth/Development:Tuition Reimbursement & Training Programs

Other Added Benefits:

• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.