Inside Sales Representative

starkexterminators; Town of Florida (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident保险

Health & wellness suite

Company-paid + additional, optional, 1

Job summary

Stark Exterminators is seeking a full-time Inside Sales Representative in the Town of Florida, NY. The role focuses on selling additional pest-control services to existing and former customers by phone and providing essential administrative support to service centers.

You will answer calls, schedule services, manage payment data, and generate leads for Outside Sales while meeting daily call volume standards. A friendly, customer-first approach is required.

Qualifications

• Compliance with Drug-free Workplace Policy
• Pass pre-employment background check upon offer of employment
• Previous customer service experience preferred
• Excellent telephone skills
• Basic computer skills
• Ability to pass and maintain any state regulatory agency required licensing/certification exams
• Able to pass internal technical exams
• High school diploma or equivalent
• Able to work a 40-hour (minimum) work week

Responsibilities

• Sell additional services to existing and former customers by phone
• Answer phones and provide administrative support to service centers
• Schedule services and manage payment data
• Meet daily call volume standards
• Generate leads and appointments with Outside Sales by telephone
• Document interactions and call activity in our CRM system
• Support the administrative team by handling inbound calls for scheduling, billing, or problem resolution

Skills

Excellent telephone skills

Customer service experience

Basic computer skills

Ability to pass licensing exams

Education

High school diploma or equivalent

Tools

CRM system

Job description

Inside Sales Representative

Stark Exterminators is looking to hire a full-time Inside Sales Representative to sell additional services to existing and former customers by phone. They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions.

Our administrative representatives enjoy benefits including:

• generous time off,
• 11 paid holidays,
• 401(k) with company match, Roth IRA,
• medical, dental and vision insurance,
• high deductible HSA,
• telemedicine,
• disability, cancer, and accident insurance.
• health & wellness suite
• company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS

Stark Exterminators is part of the Arrow Exterminators family of brands. We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.

A DAY IN THE LIFE AS AN INSIDE SALE REPRESENTATIVE

In this position, you will show off your skills to influence. Whether you are speaking with an existing or a potential customer, you are charged with introducing and educating them on services that best benefit their needs and enrolling them in those services. You will also partner with Outside Sales by generating leads and appointments through your telephone conversations. A successful Inside Sales Representative works many of the lead generating programs that are created by the corporate Inside Sales Department. You will be coached and supported by regional training managers. Furthermore, your data entry skills enable you to document your interactions and call activity with each customer in our customer relations management system. In addition to making outbound calls, you will support the administrative team by answering inbound calls for scheduling, billing, or problem resolution.

Minimum Qualifications:

• Compliance with Drug-free Workplace Policy
• Able to pass a pre-employment background check upon offer of employment
• Previous customer service experience preferred
• Excellent telephone skills
• Basic computer skills
• Ability to pass and maintain any state regulatory agency required licensing/certification exams
• Able to pass internal technical exams
• High school diploma or equivalent
• Able to work a 40-hour (minimum) work week

ARE YOU READY TO JOIN OUR TEAM?

We are an Equal Opportunity and a Drug-Free Workplace

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).