Inside Sales Representative

Avnet; Tempe (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Generous Paid Time Off

401(k) and Pension Plan

Paid Holidays

Medical, Dental, Vision, and Life保险

Job summary

Avnet, a global technology distributor, seeks an experienced Inside Sales/Customer Service professional to drive opportunities with existing accounts and new customers, leveraging technical knowledge.

You will coordinate with product, materials, field sales, and suppliers to deliver solutions, quotes, and timely orders while building trusted relationships.

Requires five years of related experience and a High School Diploma or equivalent; SAP/ERP systems knowledge is beneficial.

Qualifications

• High School Diploma or equivalent.
• Minimum of five years of related experience.
• Advanced knowledge of SAP, ERP, and order management.
• Proficient Excel skills for analysis, formulas, and data manipulation.
• Proficient in QuoteFX, SupplierWin, PowerPoint, WebEx.

Responsibilities

• Delivers solutions or finds new opportunities for a positive customer experience using independent judgment and sales methodology.
• Initiates and responds to sales inquiries from prospective and existing customers to promote product offerings.
• Responds promptly and accurately to customer information requests.
• Monitors and follows up on sales activities to exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through high‑level customer service and knowledge.
• Coordinates sales efforts and strategies with internal resources such as product, materials, field sales, and suppliers.
• Communicates current product information, provides accurate pricing, quotes, and input on final solutions.
• Coordinates customer requirements for inventory, delivery lead time, and unit prices.
• Performs additional duties as assigned.

Skills

Customer focus

Problem solving

Independent work

Education

High School Diploma or equivalent

Tools

SAP

ERP

Order management

Excel

QuoteFX

SupplierWin

PowerPoint

WebEx

Job description

At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions company delivering design, supply chain, and logistics expertise to customers at every stage of a product’s lifecycle.

Job Summary

Combines inside sales/customer service and technical/systems knowledge to sell products, services, and solutions to new and existing customers through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals). Develops and manages trusted relationships for assigned customers/accounts, promotes company options, identifies sales opportunities, and consistently delivers revenue that supports financial sales metrics.

Principal Responsibilities

• Delivers solutions or finds new opportunities for a positive customer experience using independent judgment and sales methodology.
• Initiates and responds to sales inquiries from prospective and existing customers to promote product offerings.
• Responds promptly and accurately to customer information requests.
• Monitors and follows up on sales activities to exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through high‑level customer service and knowledge.
• Coordinates sales efforts and strategies with internal resources such as product, materials, field sales, and suppliers.
• Communicates current product information, provides accurate pricing, quotes, and input on final solutions.
• Coordinates customer requirements for inventory, delivery lead time, and unit prices.
• Performs additional duties as assigned.

Job Level Specifications

• Extensive knowledge of organization, practices, and procedures, enabling high contribution.
• Completes complex assignments requiring significant judgment, initiative, and problem‑solving skills.
• Works independently with minimal guidance, using judgment to determine the best approach.
• Collaborates with internal or external contacts on special assignments.
• Actions may significantly impact the department and others; errors can result in loss of business, materials, or time.

Work Experience

Requires a minimum of five years of related experience.

Education and Certification

High School Diploma or equivalent.

Distinguishing Characteristics

• Expert knowledge of customer needs, products, and complex business services.
• Ability to identify qualified customers for inclusion in Avnet’s portfolio of complex accounts.
• May be required to travel to customer sites or attend training, including overnight travel.
• Advanced knowledge of systems such as SAP, ERP, order management.
• Proficient Excel skills for problem solving, formulas, analysis, formatting, and data manipulation.
• Proficient in QuoteFX, SupplierWin, PowerPoint, WebEx.

What We Offer

Our employees work hard to live our values and help us grow. We offer a total rewards strategy that supports attraction, engagement, development, and rewards, while promoting a diverse and inclusive environment.

• Generous Paid Time Off
• 401(k) and Pension Plan
• Paid Holidays
• Family Support (Paid Leave, Surrogacy, Adoption)
• Medical, Dental, Vision, and Life Insurance
• Long‑term and Short‑term Disability Insurance
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Employee Development Resources
• Employee Wellness, Leadership Development, and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

We do not make any claim that this summary is a complete list of the responsibilities, duties, and skills required. It is intended to describe the general nature and level of work performed.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other characteristic protected by law. This policy of non‑discrimination applies to religious dress and grooming practices. Avnet will accommodate religious dress standards and grooming practices that do not cause undue hardship. If you need special assistance or an accommodation to apply for a posted position, contact our Human Resources Service Center at (888) 994‑7669.