Inside Sales Representative

Ingersoll Rand; Sheridan (WY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is looking for a highly experienced Inside Sales Specialist in Sheridan, Wyoming. This role requires a strong understanding of industrial sales and a commitment to delivering exceptional customer experiences throughout the buying journey.

You will handle inbound customer requests, generate sales of compressed air products, manage orders, and act as a key customer contact. A background in B2B sales, with at least 3 years of experience, is essential for success in this position.

Qualifications

• 3+ years of experience in sales and customer service.
• 1+ year of experience meeting or exceeding sales targets in a B2B environment, preferably in manufacturing.

Responsibilities

• Handle inbound customer requests to generate sales of air products.
• Assist customers with parts identification and generate quotes.
• Manage orders to achieve delivery schedules.
• Act as a key customer contact throughout the sales cycle.

Skills

Sales Strategy

Customer Focus

Analytical Thinking

Problem-Solving

Communication

Education

High school diploma or GED

Bachelor’s degree

Tools

Salesforce CRM

Microsoft Office

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and power – to increase industrial productivity, efficiency, and sustainability. Supported by over 80 brands, our products are used in various end markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more.

Job Overview

We are seeking a highly experienced Inside Sales Specialist to join our team. This role requires an understanding of industrial sales and service, with a focus on delivering exceptional customer experiences and adhering to standard work practices. By taking a customer‑centric approach, the candidate will create real value throughout the customer‑buying journey and deliver a competitive advantage in the market.

Responsibilities

• Handle inbound customer requests to generate sales of compressed air products, blower/vacuum products and parts.
• Assist customers with parts identification and generate quotes to ensure transition to orders.
• Manage orders to ensure delivery schedules are achieved.
• Act as key customer contact to provide information through the complete sales cycle from quote through delivery.
• Mentor peers and share best practices as needed.
• Maintain inventory at appropriate stocking levels and ensure the order process is error‑free.
• Manage outside purchases and product transportation expenses effectively.
• Operate forklift in the Parts Warehouse in compliance with safety regulations.
• Maintain all paperwork, purchase orders, and related documents to respond to inquiries timely and meet internal process requirements.

Requirements

• 3+ years of experience in sales and customer service.
• High school diploma or GED required.
• 1+ year of experience meeting or exceeding sales targets in a B2B environment, preferably within the manufacturing industry.

Core Competencies

• Sales Strategy: Expertise in developing and implementing effective sales strategies.
• Customer Focus: Strong commitment to understanding customer needs and delivering exceptional service.
• Analytical Thinking: Ability to analyze sales data, identify trends, and make data‑driven decisions.
• Problem‑Solving: Proactive approach to identifying and resolving challenges.
• Communication: Clear and effective communication with team members, customers, and senior management.

Preferences

• Bachelor’s degree.
• Ability to work in‑office and collaborate with local and remote team members.
• Proven experience with Salesforce CRM.
• Strong problem‑solving skills and the ability to work under pressure while enhancing customer experience.
• Proficiency in Microsoft Office; ability to navigate internal software programs after hire.
• Forklift certification is a plus, but not required.

Travel & Work Arrangements

• Position based in Casper, Wyoming, onsite.

What We Offer

Ingersoll Rand offers a comprehensive benefits package that includes health care options such as medical, prescription, dental, and vision coverage; wellness programs; life insurance; a robust 401(k) plan; paid time off; and an employee stock grant. Our culture of personal ownership emphasizes responsibility for the company, our communities, and our well‑being.