Inside Sales Representative

Acme Brick; Ridgeland (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Acme Brick is seeking an Inside Sales Representative in Ridgeland, MS. You will support showroom sales and collaborate with outside sales teams to assist customers visiting the showroom.

The role involves quoting prices, preparing sales contracts, managing credit and collections, tracking stock, and using CRM to log opportunities and interactions. Excellent communication and MS Office proficiency are essential.

Qualifications

• Bachelor’s degree preferred or 1–2 years related experience
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Reliable transportation
• Ability to generate leads and quotes for customers

Responsibilities

• Support showroom and outside sales teams in customer visits
• Compile lists of prospective customers for sales leads from directories, trade shows, ads, and internet sources
• Demonstrate products using samples and catalogs, emphasizing sellable features
• Quote prices and credit terms and prepare sales contracts
• Responsible for credit and collections regarding sales orders
• Estimate delivery dates based on production and delivery schedules
• Track stock levels
• Enter new customer data and sales data into CRM
• Log customer interactions in CRM
• Investigate and resolve customer delivery issues
• Attend trade shows and networking events as necessary

Skills

Customer focus

Time management

Self-motivation

Communication skills

MS Office

Reliable transportation

Education

Bachelor’s degree preferred or equivalent experience

Tools

CRM software

Job description

Acme Brick Company (a Berkshire Hathaway Company) has been operating for 130 years in 13 states in the south central/south eastern United States. Our vision is to be THE trusted materials solution for enduring beauty, safety, and strength in building communities. Our associates are our greatest asset, and we strive to be a great place to work every day.

Summary

We are currently seeking an Inside Sales Representative with excellent organization skills and a personable disposition. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You’ll be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.

Essential Duties and Responsibilities (other duties may be assigned) This is a safety sensitive position.

• Inside showroom product sales but also work with outside sales teams to assist their customers when visiting the showroom
• Compiles lists of prospective customers for use as sales leads, based on information from business directories; industry ads; trade shows; internet web sites; and other sources.
• Displays or demonstrates product, using samples, catalog, website and emphasizes sellable features.
• Quotes prices and credit terms and prepares sales contracts for orders.
• Responsible for credit and collections regarding sales orders.
• Estimates date of delivery to the customer, based on knowledge of own firm's production and delivery schedules.
• Tracks stock levels.
• Enters new customer data and other sales data for current customers into computer database.
• Use of CRM tools to log and document opportunities and customer interactions
• Investigates and resolves customer delivery issues.
• Attends trade shows and other networking events as necessary

Skills and Experience Required for Success

• Ability to find solutions for customer and make recommendations to meet their needs
• Demonstrated prioritization/time management skills
• Self-motivation
• Must have excellent verbal and written skills
• Must be proficient in Microsoft Office
• Must have a reliable means of transportation

Competencies Required for Success

• Integrity
• Stays current with industry and market information that may reveal sales opportunities
• Initiative
• Flexibility
• Customer Service Orientation
• Analytical Thinking

Education

• Bachelor’s degree preferred or one to two years related experience and/or training; or equivalent combination of education and experience

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.