Inside Sales Representative

Elkay; Milwaukee (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision insurance

401(k) Matching

Paid holidays

Educational reimbursement

Employee Stock Purchase Plan

Job summary

Elkay in Milwaukee, WI seeks an Inside Sales Representative to drive revenue growth by managing the sales pipeline, qualifying inbound/outbound leads, and supporting Regional Sales Managers. You will coordinate with independent reps, provide pricing input, and keep Salesforce updated with accurate data.

The role requires a BA/BS or equivalent, hands-on Salesforce experience, strong communication, and proficiency with Microsoft Office.

Qualifications

• BA/BS degree or equivalent.
• Hands-on experience with Salesforce or comparable CRM software.
• Inside sales, sales support, or sales-related experience (manufacturing or HVAC/plumbing industry experience a plus).
• Proficiency in Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Pipeline management: Maintain an accurate, up-to-date sales pipeline for your region and advance opportunities through the cycle.
• Lead qualification: Evaluate inbound leads for product fit and project readiness; perform outbound follow-up.
• Project tracking & follow-up: Monitor active projects and coordinate next steps with customers, reps, and distributors.
• External representative coordination: Serve as a point of contact for independent sales reps, assist with quotes and lead assignments.
• Regional Sales Manager support: Provide admin and sales support including proposal prep, CRM updates, and customer follow-up.
• CRM management: Use Salesforce to log activities, track opportunities, and generate reports.
• Customer communication: Respond to inquiries and guide customers to solutions.
• Pricing discussions: Handle pricing conversations with customers and reps.
• Cross-functional collaboration: Work with applications, tech support, and marketing to ensure smooth information flow.
• Occasional travel: Attend quarterly sales meetings and trade shows as needed.

Skills

Sales experience

Communication skills

Organizational skills

Time management

Prospecting

Education

BA/BS degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

The Inside Sales Representative plays a key role in driving revenue growth and supporting field sales efforts for Intellihot. This position is responsible for managing the sales pipeline, qualifying inbound and outbound leads, tracking project opportunities, coordinating with external manufacturer representatives, and providing day-to-day support for Regional Sales Managers. The ideal candidate is organized, proactive, and experienced in CRM management and sales processes within a technical or manufacturing environment. ## Essential Job Functions**• Pipeline Management:** Maintain an accurate and up-to-date sales pipeline for your assigned region; ensure all opportunities are properly documented and advanced through the sales cycle. **• Lead Qualification:** Evaluate inbound leads for product fit and project readiness; perform outbound follow-up to develop new opportunities and nurture early-stage prospects. **• Project Tracking & Follow-Up:** Monitor active projects, follow up with customers, reps, and distributors, and ensure timely updates and next steps are executed. **• External Representative Coordination:** Serve as a key point of contact for independent sales reps; assist with quoting, product inquiries, project details, and lead assignments. **• Regional Sales Manager Support:** Provide administrative and sales support including proposal preparation, CRM updates, appointment setting, and customer follow-up. **• CRM Management:** Utilize Salesforce to log activities, track opportunities, generate reports, and maintain clean, complete data. **• Customer Communication:** Respond to customer inquiries, provide product information, and help guide customers to appropriate solutions. **• Sales Communication Skills:** Utilize strong sales skills through conference calls, phone calls, and emails with engineers, distributors, contractors, and reps. **• Pricing Discussions**: Handle pricing conversations professionally with engineers, distributors, and manufacturer reps. **• Technical Skills Development**: Learn and apply technical knowledge, including proper sizing of water heaters and providing crossovers for competitive equipment. **• Cross-Functional Collaboration:** Work closely with applications, technical support, customer service, and marketing to ensure smooth information flow and customersatisfaction.**• Occasional Travel:** Participate in quarterly sales meetings at the Vernon Hills office and attend occasional trade shows as needed. ## Education and Experience· BA/BS degree or equivalent.· Hands on experience with Salesforce or comparable CRM software.· Inside sales, sales support, or sales-related experience (manufacturing or HVAC/plumbing industry experience a plus).· Proficiency in Microsoft Office (Excel, Outlook, Word). ## Knowledge, Skills, Abilities and Behaviors· Strong organizational and time-management skills with the ability to handle multiple ongoing opportunities.· Excellent communication skills—verbal, written, and customer-facing.· Ability to build positive relationships with customers, sales reps, and internal teams.· Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.## ## *Total Rewards and Benefits** Competitive Salary* Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance* Matching 401(k) Contribution* Health Savings Account* Up to 3 weeks starting Vacation (may increase with tenure)* 12 Paid Holidays* Annual Bonus Eligibility* Educational Reimbursement* Matching Gift Program* Employee Stock Purchase Plan – purchase company stock at a discount!\\*\\*THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.\\*\\*