Inside Sales Representative

Riggs Cat; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Base salary + variable compensation

Extensive training

Career development support

Team culture focused on performance

Job summary

Riggs CAT is seeking an Inside Sales Representative to maintain a steady funnel of opportunities, routing leads to sales teams and driving aftermarket growth. The role covers machine sales and warranty/parts/services, with CRM documentation and a rotating Benton store schedule including occasional Saturdays.

You will engage in structured outbound calls, nurture leads to quality status, and collaborate with machine sales and aftermarket teams to meet targets and deliver value.

Responsibilities

• Prioritize inbound sales calls and lead routing to ensure leads are connected with sales representatives quickly.
• Follow a prescribed format of outbound calling by day, focused on machine sales and aftermarket sales (warranty / Client Value Agreements, parts and service).
• Develop leads that meet specific quality criteria to pass to sales for acceptance and follow-up.
• Document all prospect and client touches within the CRM tool with useful specifics in each entry.
• Be part of a rotation of sales coverage at our Cat Compact store in Benton, and cover up to one Saturday (8-Noon) every 4-6 weeks.

Job description

Description

The Inside Sales Representative (ISR) is focused on enabling a continual funnel of opportunities that keep sales fluctuations to a minimum while also helping grow net new business. This is an internal corporate position focused on both machine sales lead development / routing and aftermarket growth.

What you'll do

• Prioritize inbound sales calls and lead routing to ensure leads are connected with sales representatives quickly


• Follow a prescribed format of outbound calling by day, focused on machine sales and aftermarket sales (warranty / Client Value Agreements, parts and service)


• Developing leads that meet specific quality criteria to pass to sales for acceptance and follow-up


• Document all prospect and client “touches” within the Client Relationship Management (CRM) tool as directed – with useful specifics in each entry


• Be part of a rotation of sales coverage at our Cat Compact store in Benton, and covering up to one Saturday (8-Noon) every 4-6 weeks

Requirements

What you bring as an Ideal Candidate

• Ability to respond to client questions in a quick and understandable manner


• A willingness to follow a proven sales process and methodical prospecting approach that will yield quality leads


• No fear of phone calls, inbound or outbound


• A willingness to be part of an entry‑level sales role that will enable long‑term success through precision and follow‑up


• A willingness to learn and provide results


• Being unafraid of measurement comparing your results vs. targets


• Relentless prospecting perspective – seeing “no” as the next step to a “yes”

Nice to have

• Previous prospecting experience


• Demonstratable communication skills

How you work

• Strong troubleshooting instincts under live, deadline‑driven conditions


• Comfortable with questions


• Willingness to have a “next customer” mentality – treating internal groups (machine salespeople and aftermarket management) as your Customer

Why Join Riggs CAT?

• Base salary + results-driven variable compensation


• Strong brand recognition — sell a name your customers already trust.


• Extensive training and career development support


• Team culture focused on performance and success.


• Opportunities for long‑term growth within a stable, established company.

IMPORTANT INFORMATION

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Employee must be able to lift 25 lbs of force occasionally and 10 lbs of force frequently.

The employee is rarely exposed to wet and/or humid conditions; moving mechanical parts and outside weather conditions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.

This is an inside sales role with minimal overnight travel expected.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

Salary/ Non-Exempt/Inside Sales

EEO/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)