Inside Sales Representative

Specialty Metals Corporation; Kent (WA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Work-life balance

Medical benefits

401(k) match

Vacation time

Sick leave

Holidays

Quarterly incentives

Job summary

Specialty Metals Corp is seeking an experienced inside sales representative to process requests for quotations and orders from customers. This role will develop quotes, initiate orders, and present inventory availability and lead-time information while providing a service solution to customers by utilizing all divisions of Specialty Metals.

The ideal candidate will have strong communication skills, be able to review specifications, and work with cross-functional teams to ensure accurate quotes

Qualifications

• Process quotes and orders accurately and promptly.
• Review drawings, specs, and tolerances for quotes.
• Communicate with customers to confirm requirements.
• Coordinate with accounting for order status.
• Maintain customer records with accuracy.

Responsibilities

• Convert approved quotes to orders after checking availability.
• Verify customer specs to ensure correct quoting.
• Develop customer relationships and promote services.
• Follow up on quotes and orders to drive opportunities.
• Ensure accounts are in good standing before large orders.
• Document and communicate order revisions to teams.

Skills

Customer relationship

Communication skills

Telephone etiquette

Computer proficiency

Attention to detail

Education

High school diploma or GED

Job description

Specialty Metals Corp is seeking an experienced inside sales representative to process requests for quotations and orders from customers. This role will develop quotes, initiate orders, and present inventory availability and lead-time information while providing a service solution to customers by utilizing all divisions of Specialty Metals.

Salary range: $31.00 - $38.00 per hour (eligible for Quarterly incentives based on company performance)

Why should you apply?

• Competitive pay
• Great work-life balance & family culture
• Company paid employee medical/dental/vision benefits
• 401(k) with company match
• Vacation – 1 week after 6 months, 1 week at a year, 2 weeks after 2 and 3 years, 3 weeks for years 4-9 and 4 weeks for 10+ years
• Sick leave – 1 hour of sick leave for every 40 hours worked
• 7 paid holidays
• Quarterly incentives based on company performance

Key functions and responsibilities include but are not limited to:

• Convert approved quotes into accurate sales orders after verifying material availability, processing requirements, and customer specifications.
• Review customer drawings, specifications, and tolerances to ensure accurate quoting and order entry. Maintain a high level of accuracy when creating and converting quotes, sales orders, and related customer records.
• Develop customer relationships by promoting Specialty Metals’ products, services, and processing capabilities while identifying solutions that support customer success.
• Proactively follow up on quotes and orders to gather customer feedback, address concerns, and identify additional sales opportunities.
• Coordinate with the accounting department to ensure customer accounts are in good standing prior to processing large or expedited orders.
• Manage order revisions and change requests, ensuring all updates are accurately documented and communicated to the customer and internal teams.

Qualifications and Skills

• High school diploma or GED
• Excellent verbal and written communication skills in English
• Ability to work in a team environment and treat our customers with courtesy and tact
• Strong telephone etiquette and computer proficiency are required
• Ability to make accurate mathematical calculations, understand written and oral instruction

Our Company is an Equal Employment Opportunity Company. Our company takes pride in being a drug free company. We perform background and drug screening on all applicants, as well as random drug testing after employment.