Inside Sales Representative

Gilder Search Group; Federal Way, Northern (WA, KY); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and LTD

401k with company match

Paid vacation and sick time

Wellness programs and company events

Job summary

Northwest Pump in Federal Way, WA is seeking an Inside Sales Representative to join our team. This role will drive sales of petroleum equipment and parts by partnering with businesses, industrial clients, and individuals to deliver solutions and trusted support.

The ideal candidate thrives in a fast-paced, collaborative environment, is eager to learn, and comfortable working with ERP systems. We offer hands-on training and opportunities for growth within a growing company.

Qualifications

• Experience in the parts industry preferred.
• Customer service experience a plus.
• Excellent communication and interpersonal skills.
• Strong problem solving and decision-making skills.
• Ability to organize, plan, and consistently meet deadlines.
• History of being reliable and dependable.
• Ability to work autonomously, and as a team; self-motivated.

Responsibilities

• Interact with customers and vendors via phone, email, and in-person.
• Research solutions for parts and equipment needs.
• Provide top-notch customer service.
• Learn industry specifics and product lines.

Skills

Communication skills

Customer service

Problem solving

Time management

Teamwork

Autonomy

Tools

ERP system

Job description

Northwest Pump is seeking an Inside Sales Representative to join our team in Federal Way, WA. This role will drive sales of high-quality petroleum equipment and parts by working closely with businesses, industrial establishments, and individuals to provide solutions, support, and expertise to meet their equipment needs. The ideal candidate will be eager to learn and thrive in a fast-paced, collaborative setting.

Don’t know anything about Petroleum Equipment? No problem, we'll train you on the specifics of our industry and product lines.

Inside Sales Representatives have daily phone, email, and in-person interactions with customers and vendors, and research solutions for their parts and equipment needs. If you enjoy providing top notch customer service, and are adept at learning and retaining new information, this might be the next opportunity you’ve been waiting for!

What are we looking for?

• Previous experience in the parts industry highly preferred
• Previous customer service experience a plus
• Excellent communication and interpersonal skills
• Excellent problem solving and decision-making skills
• Ability to organize, plan, and consistently met deadlines
• Strong follow-through
• History of being reliable and dependable
• Ability to work autonomously, and as a team; self-motivated
• Computer savvy, experience with an ERP system preferred

Why choose NW Pump?

• We offer a competitive wage and benefits package including medical, dental, and vision insurance, life insurance, LTD insurance, 401k with dollar-for-dollar company match, paid vacation time, sick time, and community service, as well as wellness programs, company events, and other great company provided benefits
• You’ll get to work with knowledgeable and supportive team members
• You’ll be a part of a growing company and provided with numerous development opportunities and opportunities to grow with us
• You’ll get to have a significant impact as the largest distributor of petroleum equipment in the Western US, with a local family feel

What else?

• This is a full-time position, working regular business hours, Monday through Friday
• Must be able to pass a pre-employment drug screen, background check, and reference checks

Want to know more?

• Check out our website (nwpump.com)
• Find us on social media!

EEO Employer/ Vets/ Disabled