Inside Sales Representative

NEFCO; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

NEFCO is seeking a Senior Inside Sales Representative to manage quotes and orders for customers, leveraging strong relationships to drive new business. As the most experienced member of Inside Sales, you will process requests via phone, email, and web orders, provide pricing and product applications, and collaborate with outside sales and operations to meet revenue goals and maintain vendor relationships.

You'll maintain product catalogs, stay current on vendor platforms, and attend weekly sales

Qualifications

• Experience in a fast-paced, high-pressure sales environment.
• Excellent verbal and written communication.
• Strong computer skills and ERP proficiency.
• Detail-oriented with good attendance and punctuality.
• Degree preferred; industry experience may qualify.
• 1–2 years of sales experience in construction supply (preferred).

Responsibilities

• Receive and process customer requests for quotes and orders.
• Generate new business and maintain relationships with customers and vendors.
• Meet and exceed sales and gross profit goals.
• Provide pricing and product application information.
• Input orders into the sales system and schedule orders.
• Coordinate with purchasing to source non-stock materials.
• Communicate with customers, outside sales, and operations managers.
• Attend weekly sales meetings.
• Maintain product catalogs and training on vendor platforms.

Skills

Fast-paced environment

Communication skills

Computer skills

Education

Degree preferred

1-2 years experience in construction supply sales

Tools

ERP System (NEFCO ERP)

Eclipse

Microsoft Office

Job description

Job Summary: Senior Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO’s Customers. As the most experienced members of Inside Sales, Sr. Inside Sales Reps are responsible for managing customer relationships and driving new business.

Job Duties:

• Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts;
• Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed;
• Meeting and exceeding top and bottom line sales and gross profit goals both individually and a cohesive sales team;
• Sell and service customers providing pricing and product application information;
• Generate add-on sales by anticipating other products that a customer may need but has not ordered yet;
• Input all orders into sales order system in a timely manner;
• Schedule orders according to customer requirements;
• Source materials that NEFCO does not keep in stock through interaction with purchasing team;
• Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers;
• Keep supervisors apprised of customer issues as warranted;
• Provide promotional literature and product information as requested;
• Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite;
• Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and
• Attend weekly sales meetings.

Qualifications:

• Demonstrate strong ability to work in fast pace, high pressure environment
• Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
• Excellent verbal and written communication skills
• Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
• Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.
• Degree is preferred (although industry experience may be considered in lieu of degree)
• 1-2 years of work experience (preferably in construction supply sales)